Service Center

Real Reviews From Verified Customers

Raquel B.
5 out of 5
7/27/2024
Nick was very professional and was great of assisting me with my car. Thank you
James L.
5 out of 5
7/26/2024
Nick is wonderful! Excellent service advisor and a really nice guy.
Sandra B.
5 out of 5
7/26/2024
Always a great experience.
Doug W.
3 out of 5
7/26/2024
Do not send another survey as I’ve already responded to your request. More survey make me NOT SATISFIED.
Glen H.
5 out of 5
7/26/2024
Excellent service
Roxane A.
4 out of 5
7/26/2024
Cory is awesome! My check-in experience with someone else was not so much. The reason I came in was something that I was told was on "recall" and later told was a "known issue". Plus, my engine was chugging a lot, even with using premium gasoline, and the person checking me in seemed to act as if this was normal since changing to in-line 4 cylinder. I explained it wasn't normal after owning Lexus vehicles continually since 1996. Luckily this was checked out and found to be a faulty suction situation. Just not the normal experience I've always had.
Nick T.
5 out of 5
7/26/2024
As always great service, I made the call in the morning and they were able to get me in the same day. Awsome, Thank You.
Jesse M.
5 out of 5
7/26/2024
Very impressed by level of service and honesty
Angela R.
1 out of 5
7/26/2024
I pulled out of my garage this evening & I have oil all over my garage floor. I opened my hood & checked the oil dip stick & it's completely dry.
LESLIE A.
5 out of 5
7/25/2024
Nick Berg delivers exceptional service every time i visit Lexus of Omaha. Always pleased with his professionalism and courtesy.
Mary B.
5 out of 5
7/25/2024
Great service as always. Thank You!
Tom K.
5 out of 5
7/25/2024
Nick was great
Cynthia L.
5 out of 5
7/25/2024
Excellent service and I always trust your advise. Thank you very much. Cynthia L
Angela Y.
5 out of 5
7/25/2024
Adi and all the staff at this Lexus Servuce Desk in Omaha are what made owning my Lexus so very enjoyable. I always appreciate feeling welcome, helped and very taken care of. They take initiative in things, almost like they read my mind. They know how to take care of their customers. Thank You Adi and team.
Jae H.
5 out of 5
7/25/2024
Thank you so much
Linda M.
5 out of 5
7/25/2024
Always outstanding in their service.
James O.
5 out of 5
7/25/2024
Gerardo was terrific
Linda S.
5 out of 5
7/25/2024
Excellent customer service!!
Martha M.
5 out of 5
7/25/2024
Corey is always very helpful.
Sharon C.
2 out of 5
7/24/2024
Everything was wonderful except I did not receive the information regarding the rebate on the set of tires that I purchased on Monday. I called when I got home but could not get through on the line. I called the next day and the receptionist was great and said she would let them know and someone could get the info to me so I can submit for the rebate. I haven’t received anything yet. Otherwise, it was a good experience.

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