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Real Reviews From Verified Customers

Service Center Review Summary

5 star 3340 reviews 71%
4 star 1049 reviews 22%
3 star 113 reviews 2%
2 star 116 reviews 2%
1 star 112 reviews 2%
Review Us
John H.
5 out of 5
5/29/2026
great customer service
Joann A.
5 out of 5
5/29/2026
Prompt, professional customer care. Thanks!
Jane K.
4 out of 5
5/29/2026
Corey is the best
Bhargav M.
3 out of 5
5/29/2026
No I am Not selling
Amy K.
5 out of 5
5/29/2026
Cory was very informative and helpful!
Julie E.
4 out of 5
5/28/2026
I treated with professionalism and transparency. I am a low mileage driver. He told me to wait until I reach 30,000 miles for that service. I was very pleased!!!
Scott E.
5 out of 5
5/28/2026
Excellent customer service. A++ Great communication
Yavor P.
5 out of 5
5/28/2026
Bought two new vehicles from you guys a few months ago and every time I have interaction with service folks, it has been great. Thank you!
Marty Hosking,.
5 out of 5
5/28/2026
Cory is a good listener--and seems as concerned as I with the car and it's condition and quality care. Thank you so much! Marty
Phillip S.
1 out of 5
5/28/2026
I have to pay for my oil change which it’s supposed been free. I told second free maintenance has expired.
Corliss B.
5 out of 5
5/28/2026
Thank You for taking such good care of my car! The service team explained everything to me. Everyone is so professional!
Jane K.
4 out of 5
5/28/2026
Well I can say is that Corey is a great he explains everything to me he's very professional and he makes sure that I understand everything before I leave
Julieta M.
5 out of 5
5/28/2026
Always completely satisfied with their work, communication and professionalism. Will always recommend Lexus of Omaha to family and friends!! Thanks Adi!
Bonnie P.
4 out of 5
5/28/2026
It was done quickly and helped to get to my next appt. Alec was very helpful.
John H.
5 out of 5
5/28/2026
Great service, nice waiting area, coffee snacks,.. friendly personnel.
Karen F.
3 out of 5
5/27/2026
Very attentive to the issue with rear view mirror. Found the vibration & got it resolved.
Steve L.
5 out of 5
5/27/2026
Adi was great to work with. He was a real professional.
Marjorie D.
3 out of 5
5/27/2026
Friendly. Helped me understand how the big screw could have punctured the tire. My wait time was reasonable.
Brian A.
1 out of 5
5/23/2026
A cookie cutter process! Plus, a $900 charge to repair a sensor that wrongly alerts me to a low tire is ludicrous! I declined to have that done. I could find some high school geek kid studying auto mechanics and have this fixed! Otherwise, pleased to have the basic service done. And your bistro waiting area is relaxing. BUT…. Get real. $900?!?!
Susan K.
4 out of 5
5/23/2026
I could not have received better service. Cory told me to come in when I called with a battery that was almost dead. I had a doctor appointment at the same time. Cory got me a loaner in spite of them initially having none available. I was able to keep my appointment exactly the time scheduled. My service took about an hour and I got my car back with a car wash too. All thanks to Cory and that great service department!! Gary Koenig

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