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Real Reviews From Verified Customers

Service Center Review Summary

5 star 3385 reviews 70%
4 star 1073 reviews 22%
3 star 114 reviews 2%
2 star 121 reviews 3%
1 star 115 reviews 2%
Review Us
Cheryl S.
5 out of 5
1/1/2025
Jesse was very helping in explaining what was wrong with my car. He is a nice young man. Thanks again!
Cynthia G.
5 out of 5
1/1/2025
Nick is wonderful and easy to communicate with. He gives excellent service
Roger K.
4 out of 5
1/1/2025
Cory represents Lexus Service department very well. We appreciate his attention to detail and answering any questions We have. He has his customers back.
Steve L.
4 out of 5
1/1/2025
Cory is great
Judith O.
5 out of 5
1/1/2025
Great service.. explained the procedure and cost up front. Extremely polite and knowledgeable
Ron S.
2 out of 5
1/1/2025
Rattling noises front passenger side of car never found. Heard them again driving home. I will continue to document and make a follow-up appt. As necessary. I was never given the reason for the excessive service time until I picked up the vehicle.
Thomas W.
5 out of 5
1/1/2025
Thanks for your service Jessie.
David G.
5 out of 5
1/1/2025
CSA was very nice and courteous
Chris L.
5 out of 5
1/1/2025
Excellent service.
Susan H.
2 out of 5
12/31/2024
Tom Hilger car was serviced. This is Sue Hilgers
Jean M.
5 out of 5
12/31/2024
Great service as always!
Nick T.
4 out of 5
12/31/2024
No issues, met all his commitments and was completed in the time he told me. Thanks
Harvey H.
5 out of 5
12/31/2024
Corey is the best, always able to help answer questions!
Pam B.
5 out of 5
12/31/2024
Cory was great! He answered all of my questions and took care of all of my concerns. So glad I bought another Lexus!
Rebecca P.
5 out of 5
12/31/2024
They were courteous and professional. Excellent job answering any questions we had.
Jonathan P.
5 out of 5
12/31/2024
Great service today and enjoyed the coffee while I waited!! Very helpful with my questions on my Lexus! Thanks again
Amy D.
4 out of 5
12/31/2024
Nick quickly resolved my issue I e had since I bought the car a year ago. I’ve been very disappointed with Lexus this past year trying over 3 times to resolve the seat programming issue- but he finally figured it out. Thx Nick! Other techs should learn from him as it appears my car was never correctly programmed at onset of purchase. I understand errors can occur but I’m concerned it’s taken this long. Nick should be commended. Thank you.
Toby T.
5 out of 5
12/31/2024
The guys are terrific…. They aim to please!
Richelle K.
5 out of 5
12/31/2024
Always so helpful, professional and pleasant
Debra C.
4 out of 5
12/31/2024
Adi is awesome!!

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