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Real Reviews From Verified Customers

Service Center Review Summary

5 star 3385 reviews 70%
4 star 1073 reviews 22%
3 star 114 reviews 2%
2 star 121 reviews 3%
1 star 115 reviews 2%
Review Us
Mary B.
5 out of 5
1/11/2025
Thanks
George B.
5 out of 5
1/11/2025
I worked with both Nick's and they could not have been more customer focused or helpful. Absolutely the highest rating that is possible to give them is in my opinion short of how good at their job they actually are. Totally excellent experience.
Rita V.
5 out of 5
1/11/2025
I always have excellent service. Cory has been my service rep for several years and he does a great job.
Annette W.
4 out of 5
1/11/2025
Much better! Last time I was there for a service I had to ask for the car to be washed which was always something done automatically before. Also was wonderful to get into a warmed up car after this service was complete. There was a bit of a delay getting the work done today, but one of the guys kept me up to date on the progress which I really appreciated.
Tony D.
4 out of 5
1/11/2025
Please don’t send surveys.
Micheal G.
5 out of 5
1/10/2025
Very professional,courteous and knowledgeable
James A.
5 out of 5
1/10/2025
Thx
Susan M.
5 out of 5
1/10/2025
Service personnel are friendly, efficient, snd attentive to your customer’s needs. It is always a good experience.
Richard J.
5 out of 5
1/10/2025
The service issues on my Lexus were handled quickly and efficiently by all of the people I encountered at Lexus Of Omaha. Thank you!
Barbara N.
4 out of 5
1/10/2025
I truly appreciated working with Jessie. He was knowledgeable when explaining my vehicle.
Kyle R.
4 out of 5
1/10/2025
Gerardo went above and beyond to make sure our Lexus RX was driving exactly as A lexus should. He truly was working for us to make things right yet another reason for me to be a proud Lexus owner
Susan T.
4 out of 5
1/10/2025
He was very kind. Sad my brakes still squeak though.
Mary R.
4 out of 5
1/10/2025
Nicholas was great and very personable. Would definitely work with him again.
Jeffrey R.
4 out of 5
1/10/2025
Jessie did a very good job of explaining everything including risks associated with not getting specific work done.
Jeffrey W.
4 out of 5
1/10/2025
Jessica was very knowledgeable and sincere about helping me. I was able to activate without issues. From someone that was in customer service in a call center she did a fabulous job handling my call.Kudos to Jessica
Jenna W.
5 out of 5
1/10/2025
Your staff is so friendly!
Jay L.
4 out of 5
1/10/2025
Your team is in-tune with customer service which is too uncommon now days. Thank you!
Renee C.
4 out of 5
1/9/2025
Great customer service as always. My car usually gets a car wash and small detail when I bring it in for service, but noticed that did not happen this time. Not the biggest deal but it was always a nice addition and experience. Thank you
Dan P.
5 out of 5
1/9/2025
Fantastic service representative
Kevin B.
4 out of 5
1/9/2025
Gerardo did a great job of keeping me informed throughout the service visit.

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