Service Center

Real Reviews From Verified Customers

Merlyn V.
5 out of 5
1/31/2026
Aaron is the best!!!
Dana C.
4 out of 5
1/31/2026
I’m happy to complete the survey!
Mary Q.
4 out of 5
1/30/2026
As always- your service department did a great job! I so appreciate your kindness and courtesy! You got my 20 yr old car working again! The loaner policy is another key reason I have been coming to you for over 17 years! :) Thank you Trevor, Ali and Adam.
Brandon W.
3 out of 5
1/30/2026
All good. Now that recalls are done we will likely have the lexus serviced elsewhere at a lower cost.
Sue M.
3 out of 5
1/30/2026
Ali was completely professional. But still waiting for an answer about the remote start on my 2019 RX350.
Jania B.
4 out of 5
1/30/2026
The lady that checked me in- Ali, was so kind!
Kathy B.
5 out of 5
1/28/2026
Excellent and friendly service! Would highly recommend any of my family or friends to Lexus! Thanks again for the Excellent service!
Robert W.
4 out of 5
1/28/2026
Done on time. Car was washed. And unexpectedly filled with gas. Also appreciate the time Brady spent with us to straighten up the problems with the app, which is overly complicated.
Matthew S.
1 out of 5
1/28/2026
Never got a call back on how to use the fob for remote start
Karen K.
4 out of 5
1/28/2026
Aaron is outstanding and truly cares that my car is done as I need it before I leave on 2 hour trip home.
Janelle B.
4 out of 5
1/27/2026
Great service. Very responsive and got the issue resolved right away.
Garry B.
4 out of 5
1/27/2026
Aaron B is #1 in my book! He not only hears, he listens ... an all to forgotten attribute!
Adriana L.
5 out of 5
1/25/2026
Service was very efficient and Ali was very friendly
Margaret P.
5 out of 5
1/25/2026
Excellent experience
Craig J.
5 out of 5
1/24/2026
????
'Zar Ahjamu.
4 out of 5
1/24/2026
A lot of my friends ask me, when I'm on my way to Lexus of Lincoln to have service performed by a Master Technician... Why? Why on earth they want to know? Would you go to the dealer for repairs... I tell them that when ever I can afford it. I will always go to Lexus of Lincoln, as my first choice. For obvious reasons. I also feel a great sense of pride whenever I venture Lexus Hdqts. They make you me feel welcomed. Also, any beverage You can possibly imagine is provided for you along with other snacks and treats. They really go out of their way to make you comfortable while waiting for service to be performed on your vehicle(s). No other dealer and Lincoln, will provide you, a loner vehicle... to continue your necessary stops, While your vehicle is being tended to. Often duplicated... but pale is the comparison. LEXUS, is the Gold Standard when it comes to vehicle maintenance.
Helen O.
5 out of 5
1/23/2026
Thank you for your service.
Jay M.
3 out of 5
1/23/2026
I wanted to mention that the car I used while mine was getting fixed needs the inside of the window cleaned. The clarity was pretty obstructive.
Debra W.
5 out of 5
1/23/2026
Aaron is great!!
Linda B.
5 out of 5
1/22/2026
Trevor took great care of me. He even walked me to my car because it was night. I felt much safer with him taking care of me like that. I never like to go into a strange area by myself as a woman. So thank you, Trevor! I appreciated the loaner car. Thank you for that, as well! I appreciated the car being vacuumed out and cleaned. It’s such a joy to drive such a beautiful car when it’s clean! Thank you and kudos to the people who did that for me as well. Great service!

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