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Real Reviews From Verified Customers

Service Center Review Summary

5 star 921 reviews 66%
4 star 227 reviews 16%
3 star 46 reviews 3%
2 star 124 reviews 9%
1 star 80 reviews 6%
Review Us
Mary C.
5 out of 5
9/20/2024
Excellent customer service
Charles R.
5 out of 5
9/19/2024
Service good all around. Brandon who picked up and delivered car very professional.
Jeffery J.
5 out of 5
9/19/2024
The valet service was on time, professional, and second to none.
John K.
1 out of 5
9/18/2024
I received a call to have my car delivered back to me. I never heard from Oscar. They say they ran the car but could not duplicate the issue. I explained to the gentleman on the other end that it's not even it's running. The heads up display doesn't always connect when started. I haven't heard back from anyone yet. They are supposed to call me tomorrow
Lerina G.
5 out of 5
9/18/2024
I always receive great service from Oscar at Genesis of Corona. Oscar always keeps me updated on my vehicle and I know my vehicle is in good hands!
Lori F.
5 out of 5
9/16/2024
Very professional.
Sharon W.
5 out of 5
9/15/2024
Appreciate the texts and phone calls. The driver is always on time and very cordial.
Jerry S.
5 out of 5
9/15/2024
It was perfect
Lizette C.
2 out of 5
9/14/2024
#1 the gv70 you brought to me, wasn't clean inside.....the trunk was a big mess. #2 I am not happy with the way the back of right rear seat was fixed. The glue still looks wet, and it looks very messy.I have plans to call mangerment. Thank you. Ps I love my car.
Lyle J.
5 out of 5
9/14/2024
Oscar was very professional. Helpful. Friendly. Communicated well. Was very patient with all my questions. Appreciated his service.
Thuy H.
4 out of 5
9/14/2024
It was quick and easy to schedule a valet service maintenance with Rachel.
Mario N.
5 out of 5
9/14/2024
Rachel is professional, courteous, friendly, welcoming and communicates clearly.
Steven S.
5 out of 5
9/13/2024
The problem was taken care of quickly
Melinda O.
5 out of 5
9/10/2024
Oscar did a wonderful job today! Great service and communication. Thank you!
Anthony G.
5 out of 5
9/10/2024
Amazing service
Najat J.
5 out of 5
9/9/2024
Thank you
Patricia O.
5 out of 5
9/9/2024
Excellent service!
Arleen W.
5 out of 5
9/9/2024
The entire process was very good and the driver Kojack was professional. 10 out of 10, highly recommend.
John C.
5 out of 5
9/7/2024
Very quick and professional experience Thank you Genesis Staff
Marvin M.
5 out of 5
9/7/2024
great people are service!

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