I had to wait to get my car picked up and was originally told 9am then 1-3pm and driver ended up coming in afternoon.
Other than the timing being off and the car being delivered with barely any gas, my car got ready in the next day and I had to pick it up since there wasn’t any drivers available
I would like to thank Daniel for his exceptional service on my GV 70. I love my new GENESIS. However, there was a whistle in the moon roof. Daniel serviced the vehicle and did a terrific job eliminating the noise. I am very pleased with his professionalism and diligent effort. I am a completely satisfied customer and recommend Genesis to my network of family and friends.
I was super satisfied with Daniel’s professional service!
Thank you!
Outstanding service! And we greatly appreciated the complimentary valet drop-off & pick-up service.
It was hard getting a hold of Rachel.
The gentleman that pickup and delivers
By car were great. They explained everything to me.
Thanks for your concierge service!
Thanks again to Dan and his team. It's always a pleasure bringing in my car for service and working with him as It's a painless and smooth process, I'm kept up to date, and Dan is very transparent on what's being done to my GV60. I would return and recommend other perspective or current Genesis owners to visit Genesis of Corona.
Oscer was awesome he communicated about my car every day it was a great customer service I really appreciate that thank you oscer
Very friendly and professional.
Oscar was great every step of the process!
Dan was awesome and driver Wes great.
Too many cars need service and not enough personnel to accommodate customers in a timely manner. I just feel like now that Genesis Cars are more popular the service suffers.
It took long for me to finally speak to a representative to make an appointment. My car was not cleaned when I picked it up because short on staff. I have been going to this location for over 2 years now and I am usually happy with service. This was the first time that I was disappointed when I left with a dirty car.
Rachel quickly approached me and took ownership of my vehicle, answered all my questions, and let me know I could communicate with her throughout the process. Extremely professional.
Oscar was very helpful and answered all my questions.
Very happy with overall service. Oscar was very helpful and great to work with.
Daniel did a great job in following up and keeping me updated. The Valet service was excellent as well.
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