Great spirit and welcoming personality. Very thorough, helpful, and provided "Outstanding" service
I was very impressed.
Michael was very attentive and helped me get some problems resolved!
I was given things needed to fix my car and mislead and misdiagnosed. It was going to cost me money I shouldn’t need to spend.
Pleasant and professional experience
no, everything was fine. We.
Had to bring my car back in due to oil leak after a routine oil change
Always a great experience! Staff were courteous, prompt, and very helpful.
The only issue with Jessica is timely responses. Sometimes I would not receive an update when she promised a call. Other than that she did well and much better than my other experiences with Cardinale Way associates.
I made my appointment on Wednesday of last week to have the recall done on my car. My appointment was Saturday at 9 AM. I was there at 9 AM. Left the car after talking to the service people. I was home 10 minutes when the phone rang and it was the service department telling me, they did not have the parts for the recall on my car, so I had to drive all the way back down there for nothing, to get my car. I believe they should have checked to make sure they had the parts for the recall before making my appointment.
Dan was very friendly, no complaints there. The work takes a very long time, even when you make an appointment! An oil change doesn’t seem like it should take 2+ hours. It wasn’t as bad to wait when there were snacks/coffee provided, but I guess that’s no longer offered. :(
Service advisor listen to me concern with my Hyundai KONA and addressed to correct issue . On like the service advisor at Riverside Hyundai it seemed like they did not really care to take care of the vehicle that I bought from them so I will not be buying another vehicle from Riverside Hyundai and will not recommend my family to have their car service there. I will let everyone know the great service we got at your dealership thank you very much.
Michael has been an excellent service member for all my inquiries. A great model for ideal assistance.
Dan was very professional-kept me up on where vehicle was at, during the time it was being worked on. Very easy to talk to, and that’s why I bring my car to you! Thank you!
Great job., thank you Jessica Duarte
I like bringing my car to CardinaleWay/Hyundai
The personale is wonderful, very polite and informative. They take the time to answer my questions patiently and thoroughly.
The Customer Service is fantastic. Thank you very much.
Jessica is always available to take care of my needs. Attentive to details and always makes sure the job is finished and I am fully satisfied.
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