Chad is a great service advisor. It is always so easy to set up an appointment, service is always fast friendly and transparent. I can always ask any questions and be sure that he will be able to answer them. He is very reliable and trustworthy. Thank you.
Very professional and courteous. Explained everything clearly and made sure I understood. No issues, great job.
Ryan is always the best. He had me out of there and under an hour which is amazing.
Explained everything thoroughly even future things. I really appreciate him. He is probably the most valuable player in your company.
Ryan was absolutely perfect. Explained everything to where I could understand and recommend what he thought was best for my service goals. Because of how he made me feel like he really cared about my needs for my vehicle and helped me plan how to service, I will definitely come back to complete the rest of the plan. 5 star employee!!
David was very nice and courteous.
Chad is always wonderful to work with.
Jeremy is always professional and does a great job of making sure my older car is in good shape. I appreciate this.
Minimal 40k service. The Toyota handbook calls for a hell of a lot more being done to my truck that rotating the stupid tires. How about flush and fill brake fluid, transmission fluid or differential fluid? Your service is the absolute bare minimum. How about following your Toyota guide book? I won’t buy another from you, I will
Chad always takes excellent care of us! There's a reason why Tuscaloosa Toyota is number one, and it's their customer service approach to doing business.
Chad has the best customer service experience
Steve always provides excellent customer service with a personal touch
Garrett was very professional in his approach and explaining the condition my vehicle was in
He was very courteous & helpful
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