I like to say Thanks to Chad because he help me a lot providing me updates from my car
He is one of your go to person to go to and make it happen
Garrett did a great job. Paul Hardin is always willing to go the extra mile
They git me in and out then the time that I was given.
He explained everything with detail.
Everyone is always very friendly and accommodating.
The service representative was great at explaining what work needed to be done to address my concerns and, according to my rep, the mechanic said my squeaking brake noise was definitely coming from the back brakes. The entire staff was extremely courteous and professional. That said, I still have the exact same squeaking noise that I had before the $1200 rear brake shoe/drum replacement and brake fluid flush. Absolutely no improvement, as of today.
Give me two stickers. One for tire rotation and one for oil change.
Love working with Toyota and Will is the best!
The wait was extremely long, much longer than any other time we have visited. Customers vehicles kept being pulled up as they were completed and there seemed to be zero communication between the Service advisor and the desk. The lady working the desk had invoices everywhere and seemed to have no idea what was going on. The young man pulling Customers vehicles around was great though, he seemed to be the only person trying to organize all of the chaos. I overheard him speaking to the lady at the desk, he was concerned how many customer vehicles were in the bay and was asking if there was anything he could do to help. She was so rude to him, then turned to me while he was speaking to her and rolled her eyes. When I told her my name she said she did not have an invoice for me and the vehicle must not be done yet, I pointed to my car (3rd from the front) in 2 completely full bays of completed vehicles and said I was pretty sure it was ready. The young man that pulls the vehicles around asked my name and the name of my service advisor and I was able to pay and leave
Chad is the best service advisor. He is very helpful! He explains everything.
Replaced four tires service I’m driving home I looked up my drivers side rear tire air so low I don’t know what happened I put air check tomorrow
As always Steve is a pleasure to work with and always takes care of us.
Steve Woods always exceeds his expectations of taking care of customers. Thats why I always refer to him and his team.
We were so impressed with Garrett Colburn that we will be requesting him on every visit moving forward. He explained everything well and was an excellent “people” person!! What an asset he is to your dealership!
Very professional and they really care about their customers
The service was very good And Caleb was great at helping figure out a couple of things, I wasn't sure about.It was very fast.Thank you so much
David was the BEST. Our car still isn't fixed, but David was so patient and nice.
Please have someone reach out to me via email. I have already tried to contact the service manager and left a voicemail for them.
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