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Real Reviews From Verified Customers

Service Center Review Summary

5 star 6261 reviews 69%
4 star 1974 reviews 22%
3 star 199 reviews 2%
2 star 367 reviews 4%
1 star 333 reviews 4%
Review Us
Amos J.
5 out of 5
5/8/2024
Good job
Louise G.
5 out of 5
5/8/2024
Brendon was very professional and communicated well. Earl greeted me as I drove in and he was also friendly and attentive to my vehicle’s service needs.
Frances J.
4 out of 5
5/8/2024
Very pleased with service. Everyone friendly & helpful, even with the challenge of the new iPads!
Leon G.
4 out of 5
5/8/2024
Chad was very prompt to call me before doing any service to the vehicle knowing it was the vehicles first at the Tuscaloosa Toyota service department. We went over what would be standard maintenance recommended by Toyota and asked what items may have or haven’t been done by the previous owner. He also let me know what future maintenance would be coming up on the next 5000 mile service.
Donna S.
4 out of 5
5/8/2024
Brenton is one of the best service tech that I have dealt with. He is knowledgeable and very courteous by making sure I know the problem and what it needs.
Basheer A.
2 out of 5
5/8/2024
The customer service wasn’t good as used to be
William C.
5 out of 5
5/8/2024
Thank u for staffing tt with top notch folks. I know Steve makes you proud . Way to go Steve!
Cassidy P.
4 out of 5
5/8/2024
I came in with no appointment, expecting to be waiting at the dealership a long time. But Harrison made the experience a breeze, and it didn't take nearly as long as I’d expected.
Scott C.
5 out of 5
5/8/2024
Very polite and knowledgeable young man. An asset to your team.
April H.
5 out of 5
5/8/2024
TJ was wonderful!
Jennifer S.
5 out of 5
5/8/2024
Thanks to Steve! The best!!!
Jo Ann.
5 out of 5
5/8/2024
Chuck is the best! He always takes care of all of our vehicles. He goes above and beyond to please!!!
William C.
5 out of 5
5/8/2024
He is always awesome and helpful!
John J.
5 out of 5
5/8/2024
Very Good Service...satisfied.

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