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Real Reviews From Verified Customers

Service Center Review Summary

5 star 6257 reviews 69%
4 star 1973 reviews 22%
3 star 199 reviews 2%
2 star 367 reviews 4%
1 star 333 reviews 4%
Review Us
Pamela P.
5 out of 5
5/29/2024
I’m always pleased with the service dept.
Robert O.
5 out of 5
5/29/2024
Jeremy did a very good job taking care of our car’s service needs and resolve.
Vasha H.
5 out of 5
5/29/2024
Nice guy, helpful and knowledgeable
Melissa D.
5 out of 5
5/28/2024
Great service by Ryan The service took 4 hours
Connie E.
5 out of 5
5/28/2024
Thank you Jeremy for helping me with the issues I was having with my Toyota Corolla. It drives like a new car! Your professionalism & your commitment to taking care of your customers is greatly appreciated!! I will continue to use Tuscaloosa Toyota for my car needs!! Thanks again!
Clay M.
5 out of 5
5/28/2024
Ryan did great. Explained the service perfectly and timely.
Larry P.
5 out of 5
5/28/2024
Well pleased.
Florence E.
5 out of 5
5/28/2024
Jeremy is the BEST!! He got my car serviced and let me know exactly what needed to be done and how much it would be. I appreciate his great personality and helpfulness, even on a holiday:)
Darryl S.
5 out of 5
5/28/2024
Outstanding
Hugh K.
5 out of 5
5/28/2024
Chad was very personable and professional in his dealings with me.
John D.
5 out of 5
5/28/2024
It is always an honor to work with Chad and the folks at Toyota the experience is always rewarding and everyone there is always extremely nice and talking care of the customer that the way you run a business thank you this includes everyone. John D
Billy H.
5 out of 5
5/28/2024
Quick & easy! I always use Jeremy. He’s knowledgeable, friendly and makes me feel like I’m dealing with family!
Vincent P.
5 out of 5
5/28/2024
Outstanding
Anthony P.
5 out of 5
5/28/2024
Was very satisfied with the wait time and service
Eric R.
3 out of 5
5/27/2024
TJ was awesome. But for some reason every time I get a rotation there is damage to my wheels. This is the second time. I must say management is awesome but there is a quality problem in your lube department. This is the last and final time my wheels will be rotated at Tuscaloosa Toyota. Finished.
Kimberly H.
5 out of 5
5/27/2024
He was great kept me informed on everything with my vehical
Sarah W.
5 out of 5
5/27/2024
Everyone that I had talked to were very helpful. Thank you all.
Billie B.
4 out of 5
5/26/2024
Chuck has always taken care of me.
Wanda W.
5 out of 5
5/26/2024
Excellent
Brent S.
5 out of 5
5/26/2024
Very helpful and great service

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