Was satisfied with service and Will thank you
This was a very pleasant experience with the service department,Jeremy was very nice very knowledgeable got me in and out fast. Great guy!!!!
Harrison was great! Service was fast.
Mr. Cole was very professional and helpful in getting my vehicle serviced.
I believe the Service Advisors should personally contact you instead of simply sending a text with a link to approve service for your vehicle. I was waiting at the dealership so it would have been easy to make contact in a timely manner. Also, I made an appointment with a specific Service Advisor. Once I arrived I was told he was on vacation. Why was I allowed to schedule an appointment with someone who wasn't going to be there?
Ryan was amazing to work with, couldn't have asked for a better experience.
As always Jeremy explains everything so I can understand. He is respectful, kind and courteous. Many people have come and gone (a few still there), but Jeremy is the best , in my opinion!
Prompt and well explained communication. Professional and courteous service.
Very satisfied. Brandon always takes care of me
Will was very professional and did an excellent job with getting me in. Very nice man .
I asked for a small piece of plastic hanging loose in the engine compartment to be reattached I had found while checking the oil one day. I was told I would have to pay $100 for this to be reattached. I have no idea how the piece came loose. But what I do know, is Tuscaloosa Toyota is the only shop I let maintain my cars. I have a service history with Tuscaloosa Toyota dating back to 2003 servicing my Lexus, Corolla, and 3 Camrys. Not to mention I purchased a Camry from Tuscaloosa Toyota. Seems to me, that Tuscaloosa Toyota would have gladly put back on that small piece of plastic at no charge for my loyalty and money spent over all these years.
Chad is awesome! Very knowledgeable and respectful
Excellent service, top notch employee!!!!
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