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Real Reviews From Verified Customers

Service Center Review Summary

5 star 6239 reviews 69%
4 star 1965 reviews 22%
3 star 197 reviews 2%
2 star 365 reviews 4%
1 star 331 reviews 4%
Review Us
Cynthia G.
5 out of 5
7/11/2024
Friendly ,knowledgeable, and honest!
Kevin M.
4 out of 5
7/11/2024
I’ve been doing business with Steve Woods for over 15 years. Steve is knowledgeable and straightforward and always answers my questions honestly. He is a high character person and always friendly. If every employee at Tuscaloosa Toyota operated at the same level of skill and professionalism as Steve does, your dealership would be the number one Toyota dealership in the United States, every year.
Debra G.
5 out of 5
7/11/2024
I always get great customer service from Chad. Always greet me with a ? smile
Rick W.
5 out of 5
7/11/2024
Jeremy did a fantastic job. I would definitely recommend him to any other customer you have.
Edwina C.
5 out of 5
7/11/2024
TJ Cole was very respectful and helpful to me, keeping me informed about the process of my car service
Harvey Y.
5 out of 5
7/11/2024
Thank Y’all!
Laura J.
5 out of 5
7/11/2024
Chad always takes care of me from the moment I reach out to make an appointment. He makes sure that I get in and out of the service department in a timely manner as well! I appreciate Chad and the staff at Tuscaloosa Toyota!
Francisco R.
5 out of 5
7/11/2024
The whole service was excellent
John F.
5 out of 5
7/11/2024
Good service
Rogers W.
5 out of 5
7/11/2024
Thank you for the great customer service experience!
John P.
5 out of 5
7/11/2024
Thanks
Michael P.
5 out of 5
7/11/2024
Excellent service, outstanding communication. Would recommend to anyone.
Pamela L.
5 out of 5
7/11/2024
Well done.
Breona T.
5 out of 5
7/10/2024
TJ was very pleasant and welcoming.
Michael N.
5 out of 5
7/10/2024
Brandon was fantastic and took care of me well! I felt like family.
Marquetta B.
5 out of 5
7/10/2024
He was very friendly and explained everything to me. He was very prompt on getting me a quote.
Justin W.
5 out of 5
7/10/2024
Chad was quick, efficient and completely professional. Compared to my previous experiences at other non-Toyota dealerships in town, this first service appointment at Tuscaloosa Toyota completely exceeded my expectations.
Ray W.
5 out of 5
7/10/2024
Very pleasant experience. Your crew did a great job
Wilma B.
4 out of 5
7/10/2024
Everything was fine and professional
Chantel R.
5 out of 5
7/10/2024
He was very nice and helpful

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