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Real Reviews From Verified Customers

Service Center Review Summary

5 star 6234 reviews 69%
4 star 1965 reviews 22%
3 star 197 reviews 2%
2 star 363 reviews 4%
1 star 329 reviews 4%
Review Us
Kelly S.
5 out of 5
7/21/2024
Great service writer
Annette M.
5 out of 5
7/21/2024
Brandon was very courteous and professional at all times during my visit with Tuscaloosa Toyota. I am pleased with the service that I got at Tuscaloosa Toyota. Brandon answered my questions thoroughly and very knowledgeable to my questions. Thanks for having a trained advisor like Brandon. Sincerely, Ms. Annette M
Sherrie J.
5 out of 5
7/21/2024
Mr. Chad is always kind and gives the best advice in each situation of my vintage model vehicle.
Laurena L.
5 out of 5
7/21/2024
Great job and very informative about what my car needed done. Very satisfied.
Jimmy C.
3 out of 5
7/21/2024
Chad was great. Service was great. Cost excessive
Estes S.
4 out of 5
7/21/2024
Steve Woods is excepllent!
Lisa B.
5 out of 5
7/21/2024
Chad was extremely helpful, easy to communicate with and super nice! He will continue to be my service guy!!
Brenda P.
5 out of 5
7/20/2024
The best service place is Tuscaloosa Toyota
Penny F.
5 out of 5
7/20/2024
I was impressed with Ryan.
Sheila J.
5 out of 5
7/20/2024
Thank you!
Susan E.
5 out of 5
7/20/2024
Thanks
Robert H.
5 out of 5
7/20/2024
Brandon did a wonderful job, answered all my questions and was bery honest.
Justin S.
4 out of 5
7/20/2024
Ryan is a great guy. It’s refreshing to meet someone who cares about their customers and goes above what is required to ensure their satisfaction. He and Chad are great examples of what customer service should look like
Michael P.
5 out of 5
7/20/2024
Steve has been my preferred service coordinator for several years. He is courteous and professional. I trust his recommendations on both my Toyota vehicles
Jeremy C.
5 out of 5
7/20/2024
Ryan is great! Very professional. Always takes care of us!
Emily M.
5 out of 5
7/20/2024
Wonderful service!!
Richard L.
5 out of 5
7/20/2024
Chuck Sansing was courteous and quick to get me checked in. Thank you!
Angela J.
5 out of 5
7/20/2024
Chad is awesome!!! I completely trust him and he is so sweet and nice. He is always smiling. It is a joy to come in and get my oil changed because I am treated so special.
Andrea G.
4 out of 5
7/20/2024
From the telephone call requesting assistance to the drive up, evaluation, & fix, the Toyota team made the experience reassuring. Thank you.
William T.
5 out of 5
7/20/2024
Ryan did an extremely good job. Everyone is always very friendly and helpful. It really is a pleasure doing business with Tuscaloosa toyota.

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