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Real Reviews From Verified Customers

Service Center Review Summary

5 star 6234 reviews 69%
4 star 1965 reviews 22%
3 star 197 reviews 2%
2 star 363 reviews 4%
1 star 329 reviews 4%
Review Us
Sandra B.
5 out of 5
8/3/2024
Ryan is very easy to work with & is very knowledgeable about the issues going on with my vehicle.
Melissa B.
5 out of 5
8/3/2024
Brenton always greets me with a smile and is very friendly.
Ricky M.
5 out of 5
8/3/2024
He was great and very nice.
Gunars C.
5 out of 5
8/3/2024
I’m mistakenly came in for my appointment. One hour early, but Harrison did not skip a beat and help me out with everything.
Dede T.
5 out of 5
8/3/2024
Thanks Ryan for your help with this…
Joseph L.
1 out of 5
8/3/2024
The man that helped me was wonderful but it took 3 hours for an oil change and tire rotation on a Camry that’s ridiculous. I had an appointment as I assume the lobby full of people did and it still took 3 hours ???????.
Paul M.
1 out of 5
8/3/2024
It took 2 1/2 hours to get an “express oil change” is all I think need be said. Please don’t call me.
Michael P.
2 out of 5
8/3/2024
Jeremy was very helpful. But why would you offer meaningless services? It makes me want to buy elsewhere!!!!
Lynell G.
2 out of 5
8/3/2024
As always, love Steve. You better hope he never leaves!
Donna B.
5 out of 5
8/3/2024
Thank you for customer services
Martha C.
4 out of 5
8/3/2024
I would be happy to give Chad a good review for a job well done today!
Eric H.
5 out of 5
8/3/2024
Awesome job! Great service!
Lisa K.
5 out of 5
8/3/2024
Great service and friendly people! And fast!
NICHOLAS C.
4 out of 5
8/3/2024
Nice guy
Patricia P.
5 out of 5
8/3/2024
Excellent
Robert S.
5 out of 5
8/3/2024
Excellent advisor. I appreciated his honesty and help with vechile. I also liked the service department videos I received
Richard I.
5 out of 5
8/2/2024
Very pleased with Tuscaloosa Toyota and the team that makes everything happen
Michelle S.
5 out of 5
8/2/2024
Excellent customer service
Marti N.
5 out of 5
8/2/2024
TJ was nice and super helpful. Tell him to keep up the good work.
Judy D.
5 out of 5
8/2/2024
Pleased with service and Steve

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