Tuscaloosa Toyota Auto Repair Service

Ryan was very helpful. Impressed with his effort to explain issues. I do t usually request techs but will Request Ryan every visit in the future.

I’m very pleased with Ryan’s professionalism and honesty.

Steve has been in service as long as I have been in Tuscaloosa and he has always done a great job getting my service set up and explaining everything. whoever the auto engineer is who worked on my car today got it done in half the time estimated! He deserves some props for his diligence at work!

Outstanding job well done

G

Will did an excellent job! He explained everything he did with great detail and completed my service appt very timely. In fact, he finished earlier than he had estimated!

Good service

Great service as always!

Chuck always does a great job helping me know what needs to be done and then getting it done. I trust him to have our vehicle serviced.

Ryan Engleman was very reassuring concerning my issues about the smell of mold or mildew. He related my concerns to his similar experience. That allayed my primary concerns. Thank you to Ryan.

Brenton was courteous and professional. I enjoyed my visit. I have bought 5 Toyotas and convinced my wife's family to choose Toyota over Cadillac.Thanks Brenton and Tuscaloosa Toyota! Sincerely, Larry Ahlgren.

Always satisfied with your service. Thanks for all that you do.

I scheduled to have my oil changed today and sat for 2 1/2 hours today for nothing. The reason I came in was …1- because my sticker said it needed to be changed at 52,000 and my car was reading 54,000. 2- my car kept telling me maintenance required. 3- my husband rather me get my oil changed every 5000 miles. I arrived around 7:30 this morning with my appt being at 8:00. After 2 1/2 hours and of patiently waiting , I asked someone what was taking so long. The adviser came out and told me they had difficulties already today and then went on to tell me my oil didn’t need changing o my my tires needed rotated which I had that done last week. So basically I sat there for 2 1/2 hours for nothing. He wanted one less job to have to deal with because of their difficulties. Was not a good way to start my week. My husband was pissed and said we will never ever bring another car there. I will just drive to Bham and pay more. Need to do better with your scheduling and communication with customers.

I was reached and brought in for my battery replacement on warranty. My issue was handled very well and swiftly. Thanks always Brandon.

Jeremy was very informative and kept me posted on my car. Very courteous

Every was great and Ryan was great as usual

I love TJ. He is an amazing person. He was able to fit me in without an appointment and to be honest it felt like I was there in less time than I would have been had I had an appointment. He warned me in advance that it may take longer but as is usual he was very friendly and took care of my needs in a pinch.

TJ was very nice to us.

Will is exceptional!

Yes