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Real Reviews From Verified Customers

Service Center Review Summary

5 star 6227 reviews 69%
4 star 1960 reviews 22%
3 star 197 reviews 2%
2 star 363 reviews 4%
1 star 329 reviews 4%
Review Us
Scarlet P.
5 out of 5
8/15/2024
Great service
Sara Z.
5 out of 5
8/15/2024
Very professional and pleasant!
Kristin F.
5 out of 5
8/15/2024
This was an easy process. So thankful for that.
Peggy H.
5 out of 5
8/15/2024
I was very satisfied with the service. Chuck was very considerate and thorough with the service. Our overall experience with Tuscaloosa Toyota was positive today.
Not-Provided T.
5 out of 5
8/15/2024
Steve has always been great! We have dealt with him for years .
Kristine W.
5 out of 5
8/15/2024
Na
Erin M.
5 out of 5
8/15/2024
We always appreciate Chuck!! Thanks again!!
David F.
5 out of 5
8/15/2024
Very pleased with Ryan very nice young man
Mitzi H.
1 out of 5
8/15/2024
Will was great… your paint guy left the scratched high with black paint. I went from a scratch whit on black paint to a raised black area. The scratch didn’t disappear it’s just a different mar on the car. It is small thankfully and he did clean up my headlight cover. Not as professional as I thought it would be but better than it was…
Cindy Z.
5 out of 5
8/15/2024
Chad was great. Pleasant and helpful. I’ll request him again.
Vernon R.
1 out of 5
8/15/2024
Wait time was long. Almost 3 hrs to rotate tires and repair (patch) driver back tire seemed long wait when had appointment at 10:30.
RICHARD L.
4 out of 5
8/15/2024
Me and my wife like both of our Toyota and we will eventually get a new one for my wife.
Owen J.
4 out of 5
8/15/2024
Steve woods is the best
Jane D.
5 out of 5
8/14/2024
I appreciate Chad explaining everything and not making me do it online. I need the personal touch and he was most helpful.
Aisha D.
5 out of 5
8/14/2024
Thank you
Carolyn M.
1 out of 5
8/14/2024
Tuscaloosa Toyota left something under my hood or they left some loose it been making a frustrating sound I've reported twice and I paid $900.00
Douglas L.
4 out of 5
8/14/2024
I was impressed with Chuck. He gave me some advice about replacing my tires. I will be back soon to buy a set of michelin defenders.
Todd P.
5 out of 5
8/14/2024
Chad did an excellent job yesterday and spent a lot of extra time explaining things about my car service. He was extremely friendly and he even walked me to my car at the end of the visit.
Gerry C.
5 out of 5
8/14/2024
Great Service
Mary M.
4 out of 5
8/14/2024
Steve has always been great working with me.

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