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Real Reviews From Verified Customers

Service Center Review Summary

5 star 6072 reviews 69%
4 star 1908 reviews 22%
3 star 192 reviews 2%
2 star 350 reviews 4%
1 star 318 reviews 4%
Review Us
Anne J.
5 out of 5
3/17/2026
Ryan was great!!
Sameer S.
5 out of 5
3/17/2026
Everybody being friendly and nice Thank you for everything
Steven G.
5 out of 5
3/17/2026
Satisfied with the work done
Emerlin P.
4 out of 5
3/17/2026
Loved Ryan, he did a great job. He fixed an issue on my vehicle that has been going on for a minute and he fixed it when others before him could not figure it out. Super sweet, nice, professional and I would def recommend him to others
Shane D.
5 out of 5
3/17/2026
Everything went well great experience
Jessica C.
5 out of 5
3/17/2026
Thank you! Everything went great!
David R.
4 out of 5
3/17/2026
Steve does a great job!
Miranda D.
5 out of 5
3/16/2026
Very friendly and helpful after the day I've had that was great.
Amairany R.
2 out of 5
3/16/2026
Honestly, if it wasn’t for my free services- I wouldn’t go back!!!
Kelly G.
5 out of 5
3/16/2026
I scheduled a last minute oil change and tire rotation and got an appointment right away. Service was fast and Garrett kept me updated in person and through the app. Garrett very kind and knowledgeable. Will use Tuscaloosa Toyota again. Thank you
John C.
4 out of 5
3/16/2026
Chuck is great
Antoinette H.
5 out of 5
3/15/2026
As usual Jeremy Beck was friendly and very efficient. He answered my questions and offered suggestions for service. I will definitely ask for him the next time I come in for service. Thanks Jeremy.????
Carl F.
5 out of 5
3/15/2026
Thanks
Khaled F.
5 out of 5
3/15/2026
Thanks to everyone specially, Mr. Paul he always helped me out
Frank P.
5 out of 5
3/15/2026
Steve was informative and courteous
James P.
5 out of 5
3/15/2026
Thank you so much for your friendly help today I appreciate it and thank you again.
Susan T.
5 out of 5
3/15/2026
N/a
James H.
5 out of 5
3/15/2026
Steve Woods has taken care of me and my 4Runner since I purchased it from Tuscaloosa Toyota through Fred Baker. Steve is the best person I have dealt with for my 4Runner. We've had such attention and service from Tuscaloosa Toyota, that we just traded my wife's Lexus GX 460 for a 2026 4Runner TRD Sport today.
Lowell C.
5 out of 5
3/15/2026
Steve took great care of my needs during my service appointment.
Terry L.
5 out of 5
3/14/2026
AOK

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