Chad tells it straight and does what he says he will do. I like that.
The service Rep did a great job
Excellent experience from start to finish!
TJ is always helpful. He goes above and beyond for me every trip
Jeremy is very knowledgeable, accommodating, and professional. I will continue requesting him for my service needs.
Steve is a valuable asset to your business. I trust his judgment and he is very competent. I trust him with my vehicle. He is also a very nice person.
Ryan was very professional and knowledgeable! He kept me updated on everything going on with my 2010 highlander
TJ not only did a great job on my service but also helped with with an issue I had connecting my Toyota App with my car
Thank you!
Mr Samsung was a very courteous, informative service advisor. I would recommend him as a service advisor to anyone.
While it was timely service, getting rid of the Gatorade bottle was a bit annoying. And if you're going to jack my driver's seat all up, can you at least make an attempt to put it back where it was?
I received excellent customer service from Chad, and will ask for him on my next visit.
Chuck is a great guy , we hope you guys are paying him enough !
Ryan was very helpful thought he was very thorough in his job
I love everything about Tuscaloosa Toyota! Great leadership and sales staff. We’ve bought some 6-8 vehicles here. Great value, friendly staff in a timely manner. I consider them extended family????????
Tj
Was very nice , calm , accommodating - as I am a Nurse and did not have an appointment , kept me informed with text and review - answered phone when I had a question - stated he checked and as is well until next service - in 5,000 miles -
Very much appreciate - being taken care of
On the SPOT !
This attitude- will keep customers coming - back -
Also , a local acquaintance was there - had been on a test drive and the first person to approach me - to get service advisor Tj - was very kind and respectful and waited on me and Ms Judy to finish our meet / greet and goodbye - before , returning to assess my needs
Much appreciated as well - Sorry , I don’t remember his name but he is the one who connected Tj to me
Keep up this Great approaches / observations and kindness
Again much thanks , John
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