Jeremy is helpful and pleasant to work with.
Job completed in a matter of minutes!
Ryan Engleman was thorough with explaining the parts, service and cost involved with repair and service I received today.
He was exceptional at his job.
Thanks so much for my first visit! You guys are the best!
Thanks. Mr. Cole was very helpful.
TJ was very helpful to assist me today
Jeremy was great! He was helpful, cordial, and professional. I will schedule with him from now on.
My maintenance required soon notification is still on and the maintenance sticker was not updated.
Chuck is very competent and personable. He was very engaged in servicing my car. He is an excellent ambassador for Tuscaloosa Toyota. I trust him in caring for me and my car.
Jeremy is a thorough and conscientious service manager. We request him to be our advisor every time we need a service.
My appointment was at 2:00. I arrived at 1:50. It was maybe 2:15 before I was even checked in. Someone realized I was still sitting in my car waiting and told me to go inside and let someone know to check me in. I received a message for me to approve my service about 2:59 which was only tire rotation. I was still sitting at 3:36 when I noticed my car just sitting there and no one had come to check me out. I went to the desk and the lady called Brandon and she said he was getting my paperwork and would be with me. As soon as I walked back to a seat my name was called. It was 3:44 when I left from a 2:00 tire rotation appointment.
Had zero problems with service.
See separate text response - I expected tire rotation and engine service - oil & filter. Only tire rotation performed - requiring another visit/time at dealer to stay on my 5,000 mile schedule. Oil may be “better now”. I will bring oil & filter each time in the future until the prepaid “provided services” are performed. Thanks, Gary Jones.
Chuck is the best. I am loyal to Toyota because of guys like him and Paul Hardin. Thanks for all you do. God Bless.
April
Appreciate the Toyota service team. Will be happy give additional feedback.
We have always had a good experience Tuscaloosa Toyota .
Chuck was nice and he answered all my concerns on my transmission issues.
I would seek his advice if I have any other questions on my toyota..
I’ll be glad to do that .
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