Jeremy Beck was very informative and helpful terrific customer service
Jeremy Beck always takes care of my vehicle needs! Always makes sure what is needed to be done, gets done. Great service!!! Top notch!!! EVERY time!
Started to find oil leak spots in driveway less than 2 weeks from service. Upon inspecting i found the oil drain plug less than finger tight. Alof of oil had leaked all over skid plate amd my driveway. Checked oil level on dipstick and its seemingly low. Luckily the drain plug didn't completely fall out and cause the engine to burn out.
Excellent customer service
Excellent service very well pleased
Chuck, was very friendly and helpful throughout the entire service. Well done.
Thank you,
Donna R. Wells
Ryan is the best! He's knowledgeable about the RAV 4. I appreciate him a lot.
I am 100 % satisfied with Chuck Sansing. He is always professional and helpful.
The part I was not happy about (and it was out of Chuck’s hands): I had an appt. at 9.a.m. And arrived a little before 9 a.m. I waited an hour and 1/2 before I got my vehicle inspection report stating what needed to be done.
Garrett was thorough, taking his time to explain the 30k service. He was very helpful in explaining the need for various recommended services needed at 30 to 40k. I will do all 3 staged over 3 visits.
I have been very pleased with Tuscaloosa Toyota’s service department.
Jeremy is awesome, he made sure that I was satisfied before I left. He has excellent customer service and he is there when I need him.
Chuck always does a great job!
Awesome first service, thanks
I have a lot of faith in the service dept. I would not trust anyone else with my 4Runner.
David was so nice and helpful i would diffently be requesting him again
Your service department is the reason I keep buying vehicles from you!
Always get excellent service at Tuscaloosa Toyota. Your Service Department is what keeps you in business and is also why we dumped a couple of other manufacturers over the years. Reliable product and good service.
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