Service Center

Real Reviews From Verified Customers

Myra B.
5 out of 5
3/23/2026
Jeremy Beck was very informative and helpful terrific customer service
Marcy T.
4 out of 5
3/23/2026
Jeremy Beck always takes care of my vehicle needs! Always makes sure what is needed to be done, gets done. Great service!!! Top notch!!! EVERY time!
Bradley L.
1 out of 5
3/23/2026
Started to find oil leak spots in driveway less than 2 weeks from service. Upon inspecting i found the oil drain plug less than finger tight. Alof of oil had leaked all over skid plate amd my driveway. Checked oil level on dipstick and its seemingly low. Luckily the drain plug didn't completely fall out and cause the engine to burn out.
Tennia R.
5 out of 5
3/22/2026
Excellent customer service
Keb C.
5 out of 5
3/22/2026
Great experience!
Eugene L.
5 out of 5
3/22/2026
Excellent service very well pleased
Donna W.
5 out of 5
3/22/2026
Chuck, was very friendly and helpful throughout the entire service. Well done. Thank you, Donna R. Wells
Reenay R.
5 out of 5
3/22/2026
Courtesy and fast
Lois G.
5 out of 5
3/21/2026
Ryan is the best! He's knowledgeable about the RAV 4. I appreciate him a lot.
Marilyn W.
5 out of 5
3/21/2026
Thank you
Connie H.
2 out of 5
3/21/2026
I am 100 % satisfied with Chuck Sansing. He is always professional and helpful. The part I was not happy about (and it was out of Chuck’s hands): I had an appt. at 9.a.m. And arrived a little before 9 a.m. I waited an hour and 1/2 before I got my vehicle inspection report stating what needed to be done.
Robert K.
5 out of 5
3/21/2026
Garrett was thorough, taking his time to explain the 30k service. He was very helpful in explaining the need for various recommended services needed at 30 to 40k. I will do all 3 staged over 3 visits. I have been very pleased with Tuscaloosa Toyota’s service department.
Dillon D.
5 out of 5
3/21/2026
Great experience
Janet P.
5 out of 5
3/21/2026
Jeremy is awesome, he made sure that I was satisfied before I left. He has excellent customer service and he is there when I need him.
Rick R.
5 out of 5
3/21/2026
Chuck always does a great job!
Regina L.
5 out of 5
3/21/2026
Awesome first service, thanks
Carol C.
4 out of 5
3/21/2026
I have a lot of faith in the service dept. I would not trust anyone else with my 4Runner.
Miranda D.
4 out of 5
3/21/2026
David was so nice and helpful i would diffently be requesting him again
Sydney P.
4 out of 5
3/20/2026
Your service department is the reason I keep buying vehicles from you!
Caitlin C.
5 out of 5
3/20/2026
Always get excellent service at Tuscaloosa Toyota. Your Service Department is what keeps you in business and is also why we dumped a couple of other manufacturers over the years. Reliable product and good service.

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