Service Center

Real Reviews From Verified Customers

Tamatha A.
5 out of 5
12/6/2024
Will was excellent as usual Got my vehicle done in record time ttoday
Jeremy R.
5 out of 5
12/6/2024
Great service today
Caroline C.
5 out of 5
12/6/2024
Thank you for the service!!
Emmaretta O.
4 out of 5
12/6/2024
Yea
Tinia M.
4 out of 5
12/6/2024
I have used Steve on and off since 1990. He is always good to work with. You are lucky to have him!!!
Kimberly S.
5 out of 5
12/6/2024
good job worked me in
Tracey R.
5 out of 5
12/6/2024
Jeremy was so helpful and friendly to me throughout my service appointment. He answered all my questions with competency and patience. Will definitely request him again.
Michael S.
5 out of 5
12/6/2024
Always excellent service.
Brenda S.
5 out of 5
12/6/2024
Chuck was great!
Carolyn J.
1 out of 5
12/5/2024
Multipoint inspection did not identify/detect weak or battery near end of life on 11/30/24. The vehicle would not crank on 12/5 and after brining car back after having to jump and start it was found the battery failed and needed to be replaced . In addition the tire pressure light remained on since 11/30, was told pressure was adjusted and light should go offf after getting the vehicle up to a speed of around 45 mph. Today the lighter remained on after told it was ready to go and after further diagnostic it was determined two of sensors were gone bad . This is not as significant as not detecting battery issue but not a good follow through
David D.
5 out of 5
12/5/2024
He is awesome to work with. I enjoy seeing him every time. He’s always pleasant to be around, and answers all my questions.
William M.
5 out of 5
12/5/2024
Steve did a great job, as usual
Not-Provided R.
5 out of 5
12/5/2024
Great service. Informative and fast
Lynne A.
4 out of 5
12/5/2024
Service is always good but wait time is entirely too long. Waited over two hours to get air bag sensors swapped for a recall. Do you schedule too many clients??
Rodney R.
5 out of 5
12/5/2024
I always get the best service at Tuscaloosa Toyota. The service rep and mechanic work seamlessly to provide a smooth and complete service experience. The team I use (and insist on) is the absolute best I have seen in my 47 years of owning Toyota vehicles.
Barry M.
5 out of 5
12/5/2024
OK
Allison H.
4 out of 5
12/5/2024
Chad is the best!
Kierra S.
5 out of 5
12/5/2024
Very patient with me and was understanding and fast with service. The best service I have ever received with a car
Jerry W.
1 out of 5
12/5/2024
Maintenance required light not reset,came on before I got home when old mileage was reached!
George S.
1 out of 5
12/4/2024
I was perfectly satisfied with Jeremy. I am disappointed in the fact that no one was able to disable the beeper that sounds when I change lanes or cross the lines on the pavement without putting on my blinker.

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