Service Center

Real Reviews From Verified Customers

Reenay R.
5 out of 5
3/22/2026
Courtesy and fast
Lois G.
5 out of 5
3/21/2026
Ryan is the best! He's knowledgeable about the RAV 4. I appreciate him a lot.
Marilyn W.
5 out of 5
3/21/2026
Thank you
Connie H.
2 out of 5
3/21/2026
I am 100 % satisfied with Chuck Sansing. He is always professional and helpful. The part I was not happy about (and it was out of Chuck’s hands): I had an appt. at 9.a.m. And arrived a little before 9 a.m. I waited an hour and 1/2 before I got my vehicle inspection report stating what needed to be done.
Robert K.
5 out of 5
3/21/2026
Garrett was thorough, taking his time to explain the 30k service. He was very helpful in explaining the need for various recommended services needed at 30 to 40k. I will do all 3 staged over 3 visits. I have been very pleased with Tuscaloosa Toyota’s service department.
Dillon D.
5 out of 5
3/21/2026
Great experience
Janet P.
5 out of 5
3/21/2026
Jeremy is awesome, he made sure that I was satisfied before I left. He has excellent customer service and he is there when I need him.
Rick R.
5 out of 5
3/21/2026
Chuck always does a great job!
Regina L.
5 out of 5
3/21/2026
Awesome first service, thanks
Carol C.
4 out of 5
3/21/2026
I have a lot of faith in the service dept. I would not trust anyone else with my 4Runner.
Miranda D.
4 out of 5
3/21/2026
David was so nice and helpful i would diffently be requesting him again
Sydney P.
4 out of 5
3/20/2026
Your service department is the reason I keep buying vehicles from you!
Caitlin C.
5 out of 5
3/20/2026
Always get excellent service at Tuscaloosa Toyota. Your Service Department is what keeps you in business and is also why we dumped a couple of other manufacturers over the years. Reliable product and good service.
Wendy S.
5 out of 5
3/20/2026
He was very courteous and informed. This was my first experience and it was very positive.
Adolpho A.
2 out of 5
3/20/2026
No rental cars available
Tawanna S.
4 out of 5
3/20/2026
He was very courteous and concerned about the service l received. He was respectful when l thought my windshield wiper did not get replaced. Overall, he was great!
Fei L.
5 out of 5
3/20/2026
He is a very hard working young man. Thank you so much!
Mary B.
5 out of 5
3/20/2026
Jeremy is my go to guy for service. He takes excellent care of me … and my car! His explanation of what my car needs is always clear and he gets me in and out in a timely manner which is much appreciated! I think he deserves a raise for being such an excellent Toyota employee.
Wallace G.
5 out of 5
3/20/2026
Good service
Mary H.
5 out of 5
3/20/2026
Very good job customer service good need more coupon

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