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Real Reviews From Verified Customers

Service Center Review Summary

5 star 6013 reviews 69%
4 star 1891 reviews 22%
3 star 190 reviews 2%
2 star 342 reviews 4%
1 star 308 reviews 4%
Review Us
Elsa T.
5 out of 5
5/28/2026
Thanks Jeremy for good service and taking care of my car.
Carroll H.
5 out of 5
5/28/2026
Always excellent service since 2003.
Charles P.
5 out of 5
5/28/2026
Very professional and helpful
Jayne D.
5 out of 5
5/28/2026
Chad is always helpful and professional.
Garrett S.
4 out of 5
5/28/2026
Chad Watson provides hands-down the best service experience at Tuscaloosa Toyota. He makes sure I get seen about immediately and keeps the entire process transparent. I never have to worry about surprise charges or junk fees with Chad looking out for me. He’s an exceptional asset to the dealership and the definition of a trusted advisor. 5 stars all day!
Mark S.
5 out of 5
5/28/2026
Kaleb did a great job. Look forward to working with him again in the future.
William W.
3 out of 5
5/28/2026
I have bought 2 brand new Tundras. One in 2007 & one in 2017. Was thinking about getting a new one and found out you quit making the 5.7 V8. HUGH mistake. Pass that on to corporate.
Wanda W.
5 out of 5
5/28/2026
Great work
Eric K.
5 out of 5
5/28/2026
Jeremy always does an excellent job
Marsha B.
5 out of 5
5/27/2026
Everything was great
Delmar C.
5 out of 5
5/27/2026
Your welcome
Shirley M.
4 out of 5
5/27/2026
Service was timely and satisfactory
Melanie E.
5 out of 5
5/27/2026
Jeremy is so helpful and kind! My service was completed within an hour ! Melanie
Thomas D.
4 out of 5
5/27/2026
Jeremy is a great employee and always does his very best to help me and explain when something is an urgent repair so that I don't damage my vehicle by skipping things that are truly important. He always does a great job!
Rebecca C.
4 out of 5
5/26/2026
Ryan is a huge asset to your enterprise .
John B.
4 out of 5
5/26/2026
I've been getting my trucks serviced there for years. Jeremy is by far one of the best service advisors I've had. Excellent service.
Brant P.
5 out of 5
5/26/2026
Friendly and knowledgeable
Jerome B.
5 out of 5
5/26/2026
Great job quick service . Thank you
Jacqueline C.
5 out of 5
5/26/2026
Always a good experience
Sandy W.
4 out of 5
5/26/2026
He was very nice and mannerable. Informed me of everything I needed to know. I called back about atire light coming on. He thoroughly explained to me the possible cause. I give him the highest marks you can give. I will definitely ask for him next service visit.

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