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Real Reviews From Verified Customers

Service Center Review Summary

5 star 6252 reviews 69%
4 star 1970 reviews 22%
3 star 199 reviews 2%
2 star 366 reviews 4%
1 star 333 reviews 4%
Review Us
Christy R.
5 out of 5
7/14/2026
Cullen was great!!
Diane S.
4 out of 5
7/14/2026
I was impressed with the fast pace of the staff, oil change and tire rotation in 1 hour.
Garey C.
5 out of 5
7/13/2026
Ryan got me in and out quickly and kept me updated on services that I will need in the future, so I can appropriately budget for them. 5 stars all day long.
Harold O.
5 out of 5
7/13/2026
Tuscaloosa Toyota always does a great job
Johnny T.
5 out of 5
7/12/2026
I appreciate the timely service as well as the videos of the work that was done
Donna N.
4 out of 5
7/12/2026
He did a great job today
Marlon M.
5 out of 5
7/12/2026
TJ Cole is always helpful when i get there. He goes above and beyond with customer service. Super greatful for his help on my car.
Justin P.
4 out of 5
7/12/2026
Ryan is da man!
Suzanne T.
5 out of 5
7/12/2026
I’ve worked with David before. He’s always responsive and takes good care of us.
Tracey L.
5 out of 5
7/12/2026
Thanks
Holley M.
2 out of 5
7/12/2026
It took two and half hours just to get the tires rotated and we had an appointment. Every time we come it takes 2-3 hours to get anything done to our vehicle.
Johnathon A.
5 out of 5
7/12/2026
TJ was a pleasure to talk to. Very kind, professional, and respectful. I felt at ease trusting him with my vehicle
David M.
5 out of 5
7/11/2026
Steve always takes care of my needs.
Koky E.
5 out of 5
7/11/2026
Always pleased with Toyota service department and of course Steve Woods…a pleasure to work with him.
Jeremy M.
4 out of 5
7/11/2026
I contacted Jeremy and he was able to get me in the same afternoon. He made sure the seat got took care of quickly and efficiently.
Winston M.
5 out of 5
7/11/2026
Kaleb did a great job. Got me in and out quickly . Very professional as always. You need more like him for sure..
Ashley D.
5 out of 5
7/11/2026
Will was great to make sure our car got in and out promptly, great service team !
Michael C.
4 out of 5
7/11/2026
Very accommodating. Listen to what I had to say, and responded appropriately. More mature than a man of his age.
Patricia L.
2 out of 5
7/11/2026
If your appointment is at 930 and it took to almost 1200 to get your tires rotation why make appointment if is going to take that long .
Logan W.
3 out of 5
7/11/2026
My hub cap was not snapped in completely on one wheel

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