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Real Reviews From Verified Customers

Service Center Review Summary

5 star 6200 reviews 69%
4 star 1952 reviews 22%
3 star 194 reviews 2%
2 star 360 reviews 4%
1 star 326 reviews 4%
Review Us
Paul T.
4 out of 5
2/6/2025
Everything fine and work was quick
Christopher G.
5 out of 5
2/6/2025
Thanks for fitting me in so quickly!
Terri L.
3 out of 5
2/6/2025
Air and cabin filters seemed overpriced
Mary M.
5 out of 5
2/6/2025
Great job
David W.
5 out of 5
2/6/2025
Chase was super friendly, went over all of my options and made sure I knew what was being done and what needed to be done. He even walked me to my car after the service was finished and shook my hand and told me to have a good day. Super friendly and polite guy.
William G.
5 out of 5
2/5/2025
Great service
Gary K.
5 out of 5
2/5/2025
TJ was very nice and informative
Don A.
5 out of 5
2/5/2025
Thanks
Bonnie S.
4 out of 5
2/5/2025
Ryan is an excellent employee
Tammy G.
5 out of 5
2/5/2025
TJ is very friendly and handled my appointment perfectly
Patricia F.
4 out of 5
2/5/2025
Ryan is so knowledge about the problem I had with my Prius. He was an answer to my prayers. We learned a lot about my Prius from Ryan. He helped us get my battery jumped off so we did not have to call a wrecker for towing to your dealership. I appreciate all that he taught us and the money and stress he saved us during this unexpected situation today.
John G.
5 out of 5
2/5/2025
As always I was kept informed on the work being performed and given a good estimate of the time needed to complete the work
Lakida H.
5 out of 5
2/5/2025
It is always a pleasure working with Mr. Beck. He is very calm and compassionate toward his clients.
James G.
5 out of 5
2/5/2025
Ryan was friendly and informative
Gerald H.
5 out of 5
2/5/2025
The service was great and I was highly pleased with the manner in which Chuck Sansing treated me as a customer.
Michael S.
5 out of 5
2/5/2025
Couldn’t be smoother. In and out super fast. The seating is amazing. Keep doing what you’re doing????
Michael M.
5 out of 5
2/5/2025
Chuck- great service writer , good person. Let’s you know what’s going on during process.
Keith D.
5 out of 5
2/5/2025
He is very professional and knowledgeable about vehicles. He is the best that you have.
Abdou S.
5 out of 5
2/5/2025
Love it
Ann O.
5 out of 5
2/5/2025
Garrett Colburn was personable, knowledgeable and efficient. It was my first visit to Tuscaloosa Toyota and I was impressed with the individual care and attention I was given.

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