Service Center

Real Reviews From Verified Customers

Richard H.
5 out of 5
3/27/2026
Timely and professional service. Great team.
Ronald J.
5 out of 5
3/27/2026
I love my Tundra thanks for taking good care of it!
Susan G.
5 out of 5
3/27/2026
Everything went so smoothly! The process was organized and everyone was helpful and explained what was being done and what to expect.
Harold O.
4 out of 5
3/27/2026
Toyota in Tuscaloosa has a great team
Rebecca K.
4 out of 5
3/27/2026
Chad makes getting my car serviced a breeze! Easy appointment scheduling and clear communication every single time. I never feel like I’m trying to be upsold on things I don’t need, and I know I’m getting the best service on my vehicle. Although I bought my Toyota from a different dealership, you’ll only see me at Tuscaloosa Toyota from now on!
Barbara C.
5 out of 5
3/27/2026
Chad and other staff were very professional and courteous. Most importantly I have faith in their ability to take of my Lexus.
Vasha H.
4 out of 5
3/27/2026
Tuscaloosa Toyota consistently gives honest feedback and doesn't try to upsell me on services I don't need, which makes it worth it to me to visit from Birmingham regularly. Oil change took a bit longer today, but they did want to clean my hybrid filters, and I don't mind occasionally waiting a little longer, as its typically really fast.
Donald T.
4 out of 5
3/27/2026
Thank you for fixing the issues with my car. And also oil change
Mamie D.
5 out of 5
3/26/2026
No further comments. All went well with the Serviceing. Thanks.
Susan C.
5 out of 5
3/26/2026
Service was great todsy
Victoria L.
5 out of 5
3/26/2026
Kaleb was very friendly and came right out to assist me. I appreciated his customer-service oriented assistance.
Kimberly C.
5 out of 5
3/26/2026
Chad Watson and the entire team are the best
Carol B.
5 out of 5
3/26/2026
Chad provided great customer service! Always explains what will be going on with my car .
Cindy C.
3 out of 5
3/26/2026
Kaleb could not have been any nicer. Will be watching for the manufacturer survey to be able to give him a high rating.
Wesley O.
5 out of 5
3/26/2026
Very fast service and everyone was super friendly.
Edeltraud R.
5 out of 5
3/25/2026
Great service as usual. Very polite and professional customer service
David W.
4 out of 5
3/25/2026
Garrett and I discussed the required and recommended items, vehicle was serviced, Garrett and I discussed the items completed with no potential issues note d. Garrett's demeanor is professional, and the visit was efficient. No issues.
Stacey B.
5 out of 5
3/25/2026
Ok
Tiffany D.
5 out of 5
3/25/2026
Great customer service ???? TJ always does a great job
Louise P.
5 out of 5
3/25/2026
David was extra nice, thoughtful and very helpful. I recommend Toyota to everyone. I love and am happy with mine.

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