Service Center

Real Reviews From Verified Customers

Taylor W.
4 out of 5
4/4/2025
Jeremy went above and beyond to help me make sure my tires were in good shape before I drove off with my toddler. He even personally delivered my car to me at work on his lunch break. Amazing customer service!
Maurice B.
4 out of 5
4/4/2025
Garrett is a good man
Zeric P.
5 out of 5
4/4/2025
Very detailed, knowledgeable, and always have a answer for my questions regarding my truck…..
Juanita C.
4 out of 5
4/4/2025
Completely satisfied. Jeremy is great, asset for your dealership!!
George D.
5 out of 5
4/4/2025
David showed great customer service. He went beyond the call of duty to make sure the customer was taken care of. It meant and showed alot about the culture at Tuscaloosa Toyota.
Jimmy A.
5 out of 5
4/4/2025
I appreciate the way Jeremy answered my questions. Very professional. Good experience.
Willie H.
5 out of 5
4/4/2025
None
Melinda M.
4 out of 5
4/4/2025
Service was fine. I wish there was a waiting room that did not have loud televisions or loud music. I brought something to read and it was impossible to concentrate with all the noise.
Timothy P.
5 out of 5
4/4/2025
Great service
Alex S.
5 out of 5
4/4/2025
10/10 would recommend will was so nice and helped be with everything and my master technician knew everything and guided me to know what was going on with my car
Mary Louise.
4 out of 5
4/4/2025
ryan did great today!
Orrie I.
5 out of 5
4/4/2025
Jeremy was great. Really listened and answered my questions.
Rosie T.
4 out of 5
4/3/2025
Jeremy is always kind and professional in helping me understand the issue The service is on time Although I'm still hearing the sane noise I head before repairs. Will get the tire alignment to confirm if that is the isse. Will be in touch
Lily W.
5 out of 5
4/3/2025
Jeremy is always friendly and helpful, he always keeps me updated on what’s going on.
Ruth P.
5 out of 5
4/3/2025
Good Job!
Sandra O.
5 out of 5
4/3/2025
Have always been pleased with my service with Tuscaloosa Toyota
Jonny J.
5 out of 5
4/3/2025
Great service department keep up the good work!!
Brenda F.
4 out of 5
4/3/2025
All was good and glad nothing was found wrong with my RAV4
Ahnyah C.
2 out of 5
4/3/2025
Marquez was very rude. My car was under warranty and I didn't receive a rental. He told me that my car would be ready at closing time and if not in the morning. He said he would call back and I had to call back. I'm glad I had family that lives there because if not I wouldn't have had anywhere to gol didn't receive my car until 9:00 the next day. I've worked with many others and he is somebody that I wouldn't recommend to anyone.
Francisco R.
5 out of 5
4/3/2025
Nc

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