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Real Reviews From Verified Customers

Service Center Review Summary

5 star 6182 reviews 69%
4 star 1946 reviews 22%
3 star 194 reviews 2%
2 star 357 reviews 4%
1 star 325 reviews 4%
Review Us
Mamie L.
4 out of 5
4/23/2025
He was very nice,and I didn’t have to wait so long. Thank you
Pamela L.
4 out of 5
4/23/2025
Thanks Jeremy. Have a good day.
Polly M.
5 out of 5
4/23/2025
Excellent service
Glenda L.
5 out of 5
4/23/2025
Did a great job getting me in and out
Eleisea B.
5 out of 5
4/23/2025
Thankful!
Ottis N.
5 out of 5
4/23/2025
Everything went well!
Gary S.
5 out of 5
4/23/2025
Thanks For service I will be back soon
Juanita C.
4 out of 5
4/23/2025
Jeremy Beck is great. He is a credit to Tuscaloosa Toyota
Janice J.
5 out of 5
4/23/2025
Had a great experience with David. He was pleasant & checked me in quickly. My recall was taken care of in a timely manner.
Patricia G.
5 out of 5
4/23/2025
Informative and fast. Chad is very personable.
Sharon S.
5 out of 5
4/23/2025
Great service
Paula B.
5 out of 5
4/23/2025
Jeremy has always taken very good care of us and our car
Dedra D.
5 out of 5
4/23/2025
Chad was very professional and took time to help me with my service . He was also very attentive to all my concerns and recommended several things that needed my attention. He is a great asset to your company.
Melanie Y.
4 out of 5
4/23/2025
Chuck has been great to me especially being a widow and explaining all the crazy questions women can come up with. Keep doing what you’re doing Chuck it works!!! Thanks for helping keep me rolling !!! Melanie Y
Suzanne B.
5 out of 5
4/23/2025
Chuck always does a great job!
Margaret F.
5 out of 5
4/23/2025
TJ is a patient guy, also very polite.
Carolyn P.
4 out of 5
4/23/2025
I met Will when he was new with Tuscaloosa Toyota. I was impressed with his professionalism and sincere desire to satisfy his customers. He didn’t even have a business card with his name on it so I asked if he would write it on the back of another card. When I was ready to bring my car in again to be serviced I asked for him again because I felt he would be attentive to my needs and he did not fail me. I am so happy you were able to keep him on your team. It’s rare to find individuals like Will that perform at this level in a customer facing job. He’s a keeper and in my opinion he deserves a bonus.
Khandakar H.
5 out of 5
4/23/2025
Good
Thomas P.
4 out of 5
4/23/2025
Trustworthy
Gina J.
5 out of 5
4/23/2025
Thanks, Toyota, for a fast and easy service appointment!

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