Tuscaloosa Toyota Auto Repair Service

THANKS

Garrett was excellent ❤️

Your welcome

Excellent service as usual from Steve Woods. Explains it clearly and then gets it done. Thank you.

Steve is an awesome service advisor!

Chad has been very professional and businesslike, he has followed through with any service required, earning my trust. I highly recommend him.

Constant feedback and great communication. Timely service is very appreciated and he made sure we were well taken care of.

The servicing visit was good. All the queries were addressed appropriately by Mr Colburn.

everybody was very professional and thorough. You guys have a great dealership. That’s why I drive from Trussville, Alabama all the way there to see you.

Good job!

I truly appreciate Jeremy in helping me. He always helps me with any questions I may have. He been there since I bought my car if it

When we arrived on time for our 10:30am appointment for them to program a new key fob to our vehicle, they told us the key fob was not in stock. This was after I had called 1-2 weeks previously to set up this appointment and make sure they had the key fob for our vehicle by giving them our VIN number. They said they had it in stock, hence why our appointment was set for today. We had to wait for the parts manager going back and forth with the parts department on whether or not they had the fob in stock. They were telling us they did not have it and we would have to come back when they get the fob in stock to get it programmed on Tuesday. Finally, after some time they discovered they did in fact have the key fob. They apparently were looking under my husband’s name when it was under my name. Why it wasn’t listed under the VIN of the vehicle regardless of our name is wild. Thankfully, the parts manager was kind about all of it.

Thank you.

Very good service visit today. I don’t think I’ve had the pleasure of having Garrett as my service rep; but he was very knowledgeable and went into great detail to explain the recommendations . Very good customer service indeed.

Was very, nice fast and respectful

Completely satisfied

Jeremy Beck always go over and beyond for his customers

Good job!

David was fantastic very friendly and definitely wouldn’t mind him being my set representative. Fantastic customer service. I dropped my car off at 7 am it was done by 8 wasn’t able to pick it up until 2 and he remembered exactly who I was.

Usual great job!