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Real Reviews From Verified Customers

Service Center Review Summary

5 star 6178 reviews 69%
4 star 1942 reviews 22%
3 star 194 reviews 2%
2 star 357 reviews 4%
1 star 325 reviews 4%
Review Us
Leigh N.
5 out of 5
5/18/2025
He was very kind and helpful!
Phillip L.
5 out of 5
5/18/2025
None
Harvey M.
5 out of 5
5/18/2025
I choose Tj every time I come to Tuscaloosa Toyota as my service advisor. He is always helpful and makes sure our service and vehicle are good when we leaving. He is awesome! Thanks again Tj!
Chris C.
5 out of 5
5/18/2025
Excellent service!! David gets 5 stars.
Robin L.
5 out of 5
5/17/2025
Chad was great to work with. He was curtious, engaging and very polite. He took care of my vehicle with speed, skill and knowledge. Thanks for having such a great customer service agent working with me!
Jenna H.
3 out of 5
5/17/2025
I was given an accurate time estimate, between an hour and an hour and a half. It took about an hour and a half.
Oliver W.
5 out of 5
5/17/2025
None
Alan G.
5 out of 5
5/17/2025
Very helpful! Thanks!!
Randy B.
5 out of 5
5/17/2025
Chad and everyone is always nice and professional . They do a good job . Chad also always explains everything to me .
Billy R.
5 out of 5
5/17/2025
Friendly, helpful, service!
Marcus R.
5 out of 5
5/17/2025
Steve is the greatest. I’ve been dealing with him for many years. He’s just like family!
Arthur K.
5 out of 5
5/17/2025
all good
Frank P.
4 out of 5
5/17/2025
There should be discounts for valued customers as myself
Ricky G.
4 out of 5
5/17/2025
Jeremy is the best
Nancy S.
5 out of 5
5/17/2025
Ryan was great Excellent service Ryan is the best
Gary J.
4 out of 5
5/17/2025
Great service!We wouldn’t drive nothing but a Toyota
Agnes B.
5 out of 5
5/17/2025
TJ is cordial, personable, and very professional.
Antonio P.
5 out of 5
5/17/2025
Always a pleasure working with Jeremy
Elizabeth M.
4 out of 5
5/16/2025
The rattle in the driver side door is gone. Maybe just taking the door off and putting it back on must have helped. Thank you so much.
Elizabeth S.
5 out of 5
5/16/2025
It was finished in a very timely manner! I wasn’t sure exactly what the real called part was but they explained it very well and helped me to understand! Everyone was super nice and helpful!!

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