It shouldn’t take over an hour to get your oil changed.
Bought 4 new Toyota’s from Tuscaloosa Toyota in recent years and Jeremy has been service advisor on all of them and is one of the reasons I buy Toyota’s from you I drive from Alabaster to get vehicles serviced there because of Jeremy.
Quick, professional service
Always a good experience at Tuscaloosa Toyota
He was very professional and a complete pleasure to work with!!!
MARQUEZ WAS VERY PLEASENT AND PLEASENT
Shortest service time I’ve ever experienced.
Excellent, prompt service.
Will Averett was friendly and explained what I needed to know about what I needed to do for my car.
Tuscaloosa Toyota service department is the best! Jeremy Beck is definitely an asset to the service department.He always takes time to explain everything that was done to my Highlander when I bring it in for service.
Ryan is the best. Very knowledgeable and communicates well. 10/10 every time.
I was pleased with the way Marquez took time to answer my questions.
I ‘m doing my best to learn how to use my I phone, but it’s a channel.
He was patient eventhough he was busy. I really appreciate that.
I requested that my oil be changed. I realize that Toyota recommends 10,000 mile oil changes but that’s too long for me. When I picked my truck up it wasn’t until I got back to work that I figured out that I had just gotten a tire rotations
It’s arrival 9:40
Departure 1:20
I really do love the Toyota dealership and appreciate their professionalism overall. But to be honest, today was a bit frustrating. I had a 10 a.m. appointment just for an inspection and to have four new tires installed—which I purchased directly from their service department. I expected it to be fairly quick, but it ended up taking three and a half hours. I’m a pretty easygoing person, and I understand things get busy, but it’s hard not to feel a little disappointed when you schedule an appointment and still end up waiting that long for something relatively straightforward
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