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Real Reviews From Verified Customers

Service Center Review Summary

5 star 6167 reviews 69%
4 star 1937 reviews 22%
3 star 194 reviews 2%
2 star 355 reviews 4%
1 star 323 reviews 4%
Review Us
Tonya B.
5 out of 5
5/29/2025
Service was and efficient, thank you for your prompt and curious service
Joe D.
5 out of 5
5/29/2025
Chuck always does a good job of getting my vehicles serviced and my questions answered.
Marilyn W.
5 out of 5
5/29/2025
Thank you
MARY P.
5 out of 5
5/29/2025
Polite & efficient
William R.
5 out of 5
5/29/2025
Always great to work with Chad Watson.
Eddie B.
4 out of 5
5/28/2025
All is well God bless y’all!!!!
Kathy M.
3 out of 5
5/28/2025
The only complaint I have is that the maintenance required message on the dashboard was not reset. I had to do that myself when I returned home. That was minor, and I actually figured out how to do other things in the process! ????
Ronald R.
5 out of 5
5/28/2025
Garrett was very professional with checkin as well as answering my questions. Good job Garrett!!
Roger C.
5 out of 5
5/28/2025
Great job explaining what I needed for my truck thanks for your help.
Brian C.
4 out of 5
5/28/2025
Needed to be more informed about way it took so long
Charles C.
5 out of 5
5/28/2025
Excellent!
Crystal P.
5 out of 5
5/28/2025
All of Tuscaloosa Toyota staff, that I have encountered, has been so kind!! You guys are the chick-fil-a of vehicle service! Chad has always been so nice and helpful during my service appointment!
Belinda R.
5 out of 5
5/28/2025
Garrett was top of the line. He was courteous and kept me informed about my vehicle. Keep up the good work. Belinda
Kristy S.
3 out of 5
5/28/2025
It shouldn’t take over an hour to get your oil changed.
Robert M.
4 out of 5
5/28/2025
Bought 4 new Toyota’s from Tuscaloosa Toyota in recent years and Jeremy has been service advisor on all of them and is one of the reasons I buy Toyota’s from you I drive from Alabaster to get vehicles serviced there because of Jeremy.
Tonya K.
5 out of 5
5/28/2025
Quick, professional service
Betty O.
5 out of 5
5/28/2025
Always a good experience at Tuscaloosa Toyota
Felicia H.
5 out of 5
5/28/2025
Everything was good
Donna Annette.
5 out of 5
5/28/2025
He was very professional and a complete pleasure to work with!!!
Glenn D.
4 out of 5
5/27/2025
MARQUEZ WAS VERY PLEASENT AND PLEASENT

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