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Real Reviews From Verified Customers

Service Center Review Summary

5 star 6164 reviews 69%
4 star 1935 reviews 22%
3 star 194 reviews 2%
2 star 355 reviews 4%
1 star 321 reviews 4%
Review Us
John G.
5 out of 5
7/2/2025
Very good
Beth S.
5 out of 5
7/2/2025
Good service
Oh S.
5 out of 5
7/2/2025
Very kind and helpful!
ROBERT H.
5 out of 5
7/2/2025
Jeremy was absolutely wonderful to work with!
Earnestine W.
5 out of 5
7/2/2025
It was all great service.
Uttam K.
4 out of 5
7/2/2025
I have known Steeve for the last 27 years & he is the Best!
James H.
5 out of 5
7/2/2025
Very satisfied!! Thank you for prompt and friendly service!! Garrett was great!!
Pamela R.
4 out of 5
7/2/2025
I've requested Chuck for a long time. He always takes care of me.
William M.
4 out of 5
7/2/2025
Steve is great
John M.
4 out of 5
7/2/2025
I've been buying Toyotas from Tuscaloosa Toyota for 50 years. I now have great friends in sales, service, and admin. My 3 kids' first cars came from Tuscaloosa Toyota too. I'm picking up my relatively new Toyota from scheduled service tomorrow and dropping off my other for its scheduled service. Y'all are good!!!
Andrea G.
5 out of 5
7/2/2025
Went well and very helpful. Thank you.
Cynthia C.
5 out of 5
7/1/2025
Job well done, Marquez. Customer service was outstanding!!!
Tommy L.
5 out of 5
7/1/2025
Marquez was professional, knowledgeable, and courteous. He kept me informed on the progress of my vehicle's service.
June W.
5 out of 5
7/1/2025
Exemplary customer service! Thanks for showing the rest of the competition how it’s done.
Jerry M.
5 out of 5
7/1/2025
Very good
Glen H.
3 out of 5
7/1/2025
See email video reply to service tech
Whitney S.
5 out of 5
7/1/2025
Quick awesome service
Pat Y.
5 out of 5
7/1/2025
No comments
**** B.
4 out of 5
7/1/2025
Ryan has always been FIRST CLASS when I have been associated with Toyota Service. Kudos to him and Tuscaloosa Toyota.
James P.
4 out of 5
7/1/2025
Everything just went great from arrival to departure. I have no complaints at all.

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