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Real Reviews From Verified Customers

Service Center Review Summary

5 star 6164 reviews 69%
4 star 1935 reviews 22%
3 star 194 reviews 2%
2 star 355 reviews 4%
1 star 321 reviews 4%
Review Us
Josafath L.
5 out of 5
7/3/2025
David was very knowledgeable in everything he explained. The service was very fast.
Micheal J.
5 out of 5
7/3/2025
Mr. Cole was incredibly professional and helpful (consistent with the great treatment I have come to expect from your dealer service department). Mr. Cole was exceptional in his customer service and support throughout my service experience. A great experience! I would rate 10/10! And will be glad to come again.
Judy W.
5 out of 5
7/2/2025
I continue to appreciate the service I get from Chuck Sansing.
Kimberly S.
5 out of 5
7/2/2025
David was such a wonderful person to deal with yesterday. Very professional, kind, knowledgeable, and very transparent concerning the issue with my car and what would take place. Give that guy a raise he deserves it.
Manning W.
5 out of 5
7/2/2025
I will say it every time! Chuck and the team at Tuscaloosa Toyota take great care of me, my family, and all of our Toyotas! I do not trust anyone other than Tuscaloosa Toyota!
Orrie I.
5 out of 5
7/2/2025
Great service rep Only bad was the long wait
Mark M.
5 out of 5
7/2/2025
Very good service
Company C.
5 out of 5
7/2/2025
David did a great top notch job!
Fay G.
5 out of 5
7/2/2025
Jeremy is always great.
Victoria R.
5 out of 5
7/2/2025
N/A
Amy H.
5 out of 5
7/2/2025
Jeremy always does an excellent job of taking care of my vehicle.
Elizabeth G.
5 out of 5
7/2/2025
Easy to make the appointment. Excellent customer service and auto service.
Hayes W.
5 out of 5
7/2/2025
Service wonderful as usual.
Aaron W.
5 out of 5
7/2/2025
Very friendly and facilitated the service with aplomb.
Christy M.
4 out of 5
7/2/2025
David does a great job! Will Ask for him every time I need to come have car serviced. Very kind, knowledgeable and very helpful.
Cyndy W.
5 out of 5
7/2/2025
Okay
Leonard H.
5 out of 5
7/2/2025
They always do a super job
Tiffany T.
4 out of 5
7/2/2025
Will was great from start to finish! He was very knowledgeable and helpful! Last time I brought my vehicle it took all day! This time it was done by lunch!
Bonnie W.
4 out of 5
7/2/2025
Chuck is very good
Kevin A.
5 out of 5
7/2/2025
Great service

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