Service Center

Real Reviews From Verified Customers

Mary T.
5 out of 5
8/27/2025
Marques was an exceptionally kind and courteous Service representative. Quite an asset to Toyota. I was very pleased with how he answered my questions and handled the process for my vehicle service. He seemed very knowledgeable about how things should work and walked me through step with patience and professionalism!
Howard S.
1 out of 5
8/27/2025
Last oil change teck forgot to reset oil change reminder came on about 300 miles after service. This oil change mileage on invoice off and Ri minder on sticker off about 5000 miles. It’s becoming very annoying.
Annabel G.
5 out of 5
8/27/2025
Great customer service !! TJ is great. Great customer service in the rental office too!!! Everyone is nice.
Betty T.
5 out of 5
8/27/2025
Prompt and timely service. He reminded me of other service needed. I appreciated his help.
Vickie J.
5 out of 5
8/27/2025
Chuck always answers any questions i may have. Chucknis cery professional and great to work with.
Amy M.
5 out of 5
8/27/2025
My service rep was very patient with me and thoroughly answered all my questions.
LAURA G.
5 out of 5
8/27/2025
Jeremey Beck is always kind, considerate and professional. It makes it a pleasure to to bring my vehicle to Tuscaloosa Toyota for service.
Mary Janet.
4 out of 5
8/27/2025
Will A. Is the best.
Florence C.
5 out of 5
8/27/2025
Everything was satisfactory.
Elaina S.
5 out of 5
8/27/2025
Very nice to us! Highly recommend him.
Khalid A.
5 out of 5
8/27/2025
Thanks for the service Great work always on points
Rogers W.
5 out of 5
8/27/2025
Jeremy was and has always been friendly, courteous and a complete professional. Well done!
Jimmy M.
3 out of 5
8/26/2025
Ryan continues to impress each trip to Tuscaloosa Toyota.
Thomas S.
5 out of 5
8/26/2025
Chuck always does an excellent job.
Suzanne S.
5 out of 5
8/26/2025
David was thorough and very professional.
Howard S.
5 out of 5
8/26/2025
Great service from Chuck!!!
Gwen D.
4 out of 5
8/26/2025
Chad, Ryan took care on my car this morning! Since you trained him I wanted you to know he was wonderful!! Very knowledgeable and efficient. Answered my questions, advised about next visit gave me a quote on flushing brake fluid. You did a great job training him!! I will feel in good hands if you aren’t there. Such a nice experience with your team as always. Thanks for everything. See you next time.
Rebecca W.
1 out of 5
8/26/2025
After finishing my Noone came to say my car was ready, my appointment was at 2:00 for an tire rotation, I didn't leave out until around 3:30, I went to the receptionist desk to check on my car the answer I got is your paperwork just came through the printer, when I saw my car being pulled arounded 30min ago, usually the tech will walk you to your car none of that happen today
Audrey F.
5 out of 5
8/26/2025
Ryan Engleman always does a great job
Patricia S.
5 out of 5
8/26/2025
Chuck was very thorough and pleasant.????

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