I had just filled my washer fluid to the top before bringing it in. I never asked for washer fluid. The bill included a charge for a gallon of washer fluid I know for a fact was not put in the car. Honestly it makes me distrust Toyota. I doubt I'll be bringing it back. Not to mention the charge for the tpms check just to tell me they are bad. I already knew that. I'm not happy with the experience.
Great job Chuck as always.
Very informative, and thoughtful of my time
Thank you
Steve and your service team are always great
Tuscaloosa Toyota Service is always reliable and friendly.
Chuck Sansing consistently handles what service is needed for my vehicles in a professional and kind manner. He accommodates my schedule when setting up appointments and tells me approximately how long work will take.
Marquez Davis was great !
! The only thing that I had an issues with was one of the other people that was checking people in skipped me for the person behind me. I think it was because it was maybe an attractive younger lady .
Marquez Davis was great .
The only complaint I have is with one of the other people that that was checking people in , he skipped me to check the person behind me . I didn’t understand that , but I think it might have been because she was an attractive lady . I don’t know what his name was but he had a big belly .
Consistently excellent customer service.
Handled business with a uplifting personality even at 7:00 am. Toyota should hold on tight to this type of employee
Steve Woods is excellent. Best service writer in the auto business.
Chad always does an excellent job!
Steve always does an excellent job when it comes to customer service and having much knowledge to what he does.
Chad is always helpful and friendly. I always ask for him when I have my car serviced.
Will was very professional and polite. He will be the one I ask for from now on!
TJ Cole provided excellent service! He answered all my questions thoroughly!????
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