Service Center

Real Reviews From Verified Customers

Stephenie F.
1 out of 5
9/3/2025
I had just filled my washer fluid to the top before bringing it in. I never asked for washer fluid. The bill included a charge for a gallon of washer fluid I know for a fact was not put in the car. Honestly it makes me distrust Toyota. I doubt I'll be bringing it back. Not to mention the charge for the tpms check just to tell me they are bad. I already knew that. I'm not happy with the experience.
David T.
5 out of 5
9/3/2025
Great job Chuck as always. Very informative, and thoughtful of my time Thank you
Kevin A.
4 out of 5
9/3/2025
Chad is excellent
Calvin S.
5 out of 5
9/3/2025
Steve and your service team are always great
Rebecca T.
4 out of 5
9/2/2025
Tuscaloosa Toyota Service is always reliable and friendly. Chuck Sansing consistently handles what service is needed for my vehicles in a professional and kind manner. He accommodates my schedule when setting up appointments and tells me approximately how long work will take.
Billy G.
5 out of 5
9/1/2025
Great Service!!!
Libby K.
5 out of 5
9/1/2025
Marquez Davis was great ! ! The only thing that I had an issues with was one of the other people that was checking people in skipped me for the person behind me. I think it was because it was maybe an attractive younger lady . Marquez Davis was great . The only complaint I have is with one of the other people that that was checking people in , he skipped me to check the person behind me . I didn’t understand that , but I think it might have been because she was an attractive lady . I don’t know what his name was but he had a big belly .
George C.
5 out of 5
8/31/2025
Consistently excellent customer service.
Julie D.
4 out of 5
8/31/2025
Handled business with a uplifting personality even at 7:00 am. Toyota should hold on tight to this type of employee
Richard H.
5 out of 5
8/31/2025
Steve Woods is excellent. Best service writer in the auto business.
Wendy S.
5 out of 5
8/31/2025
Chad always does an excellent job!
Marsha P.
5 out of 5
8/31/2025
Great job today!
Jennifer M.
5 out of 5
8/31/2025
Y’all are great!!
Wesley M.
5 out of 5
8/31/2025
Steve always does an excellent job when it comes to customer service and having much knowledge to what he does.
Erica N.
5 out of 5
8/30/2025
Great service every time
Alan G.
5 out of 5
8/30/2025
Very satisfied!
Charlotte G.
5 out of 5
8/30/2025
Chad is always helpful and friendly. I always ask for him when I have my car serviced.
Laura Ann.
4 out of 5
8/30/2025
Will was very professional and polite. He will be the one I ask for from now on!
Alphonso D.
5 out of 5
8/30/2025
TJ Cole provided excellent service! He answered all my questions thoroughly!????
Leigh W.
5 out of 5
8/30/2025
Always great service!

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