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Real Reviews From Verified Customers

Service Center Review Summary

5 star 6134 reviews 69%
4 star 1921 reviews 22%
3 star 194 reviews 2%
2 star 353 reviews 4%
1 star 320 reviews 4%
Review Us
Summer B.
5 out of 5
9/5/2025
Ryan is always professional, thank you, Ryan!
Patricia C.
5 out of 5
9/5/2025
Thank you.
Cheryl W.
4 out of 5
9/5/2025
Jeremy is absolutely awesome. My mother and I have just fell in love with him.
Randy B.
5 out of 5
9/5/2025
Chad always takes care of me . I’ve very pleased with every visit I’ve had.
Thomas G.
5 out of 5
9/5/2025
Everyone at Tuscaloosa Toyota was very professional and helpful. Thanks for a great job. Always enjoy the fresh coffee and great service.
Ellen T.
5 out of 5
9/5/2025
My service advisor, Steve Woods, was extremely helpful explaining what services were needed for my car today. He answered my many questions which I greatly appreciated.
Larry T.
5 out of 5
9/5/2025
Service was completed in a timely manner. Jeremy came to give me an update during the process.
Georgia T.
5 out of 5
9/5/2025
I was pleased with the service. Ryan was friendly and professional. I know my car is in good hands with the service department.
Musa .
3 out of 5
9/5/2025
High prices, no warranty on parts, and more
Robert N.
5 out of 5
9/5/2025
Marquez was very nice and patiently took time to explain everything to me to where I could understand.
Mailande E.
4 out of 5
9/5/2025
Satisfied. My concerns were addressed including when I returned home in Greensboro, couldn’t temporary couldn’t find my keys but received a prompt response reminding me where they were. A logical spot but my older person eyes had only found them shortly before his response???? ( mm
Sandi S.
5 out of 5
9/5/2025
Will was so nice.
Andre S.
4 out of 5
9/5/2025
All I needed was a simple key and reprogramming. He was able to get me in on short notice and I was out the door in 30 minutes or so. As a fellow service advisor and a former technician, I know you can't do it alone. So for the technician who serviced my vehicle, thank you to you as well. 10/10 service
Tommy W.
5 out of 5
9/4/2025
Will did a great job and very great customer service!!!
Anthony H.
3 out of 5
9/4/2025
Not a long wait at all!
William R.
5 out of 5
9/4/2025
Great service advisor.
Steven B.
4 out of 5
9/4/2025
Chuck is the man. For over a decade, close to 2, he has kept my family with 4 Toyotas content with Tusc Toyota.
Bobbie W.
5 out of 5
9/4/2025
Keep up the good work Steve. I really appreciate you being so helpful .
Jessie B.
5 out of 5
9/4/2025
Thank you for your friendly service.
David R.
5 out of 5
9/4/2025
Chuck did a great job

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