Ryan is always VERY helpful and knowledgeable. A credit to your service dept.!
Chuck was very polite and proper.
Chad .. Always does a GREAT job !
Steve and David are excellent!
Chuck dancing is the best
Marquez Davis was very help in answering all my questions. He also help me with my concerns pertaining to my other automobile.
Been a customer there for over 30 years and Steve and Paul always handle my services
I was quoted a little under 1.5hrs of labor time. It took 1.5hrs. However, they made sure I was there 2hrs, and charged me for those 2hrs. and was waiting on my vehicle for 30 of those min. So the sign-out time was 2hr. I watched my car for 30mins in the completed line and was not told it was ready till that 2hr mark had hit
Great service. Service guy so nice, as always.
Chuck was excellent as always!
I was well informed and felt like he had my best interest at heart. He took the time to talk to me and explain what things I needed to do.
Chuck Sanding did another great job. Got me in and out quickly.
Ryan does an excellent job! He makes sure you receive high quality service while constantly updating his customers. He also explains the service sheet really well and perks that are available.
I needed a battery for my 2021 Lexus GX. I had gone by Autozone and they tested the battery saying it was bad. I looked at Toyota (yours) entered my vin and was shown a battery for $130. After arriving, my vehicle was evaluated. I received a text with a report confirming the battery. I was given an estimate of $400+ dollars for a battery. I declined. I went to Walmart and purchased a battery for $160 after tax and core. I replaced the battery myself. The trip and the work took less time than I spent at Toyota. I will note that it took over 45mins to return my vehicle after declining the service. I will not do business with Tuscaloosa Toyota again.
Thanks! I’ll take care of y’all on the survey
Will Averett did a wonderful job helping me. 100% professional, friendly, and knowledgeable! Whatever y’all are paying him, it isn’t enough.
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