Service Center

Real Reviews From Verified Customers

Debra W.
2 out of 5
10/25/2025
Recommended air cabin filter replaced at a cost of $180. With labor being approx. $130. I purchased one for less than $25 & changed it myself in less than two minutes from start to finish. And, had never replaced one before. In my opinion, the cost of labor for that service was absolutely ridiculous!! Especially, when I saw how fast & easy it was.
Ed B.
5 out of 5
10/25/2025
Excellent service
Nichole P.
4 out of 5
10/25/2025
Very satisfied. Went in for an oil change and they also informed me of a recall that needed to be done. Completed the recall. Left the lot. Then when my check engine light came on immediately I went back for analysis of the issue and it was found that I needed a new water pump. It was repaired as well without cost.
Linda B.
5 out of 5
10/25/2025
Knowledgeable and efficient.
Shelita P.
4 out of 5
10/25/2025
TJ is the best he kept me updated on my service and didn’t pressure me into any unnecessary repairs.
William M.
5 out of 5
10/25/2025
Steve takes great care of me and my vehicles
Haley C.
5 out of 5
10/25/2025
They were so helpful. I appreciate all of their help! Will definitely be back!
Stephanie J.
5 out of 5
10/25/2025
Steve is always nice and helpful when bringing my car in for service. Always answer any questions I may have.
Judd S.
2 out of 5
10/25/2025
It took 2 hours for a simple service checkup. It was absolutely thoughtless by the service technicians to have such disregard for customer service. I was told that an appointment at 11:30 was available and that lunch hours were fluid depending on what was needed. Instead the whole group of mechanics shutdown for more than an hour.
Roshonda J.
5 out of 5
10/25/2025
I always appreciate the politeness and curtesy I receive when coming to Tuscaloosa Toyota to get my car serviced. Everyone is very respectful. I definitely will continue to bring my service there.
Louis M.
4 out of 5
10/25/2025
Steve and Phillip are the absolute best!
Bruce S.
5 out of 5
10/25/2025
Very professional
Teresa M.
5 out of 5
10/25/2025
He was the best!
Marion P.
5 out of 5
10/25/2025
Yes, very professional service! Thank yiu’
Hylan S.
5 out of 5
10/24/2025
Garrett and his team were very nice and professional. Also a shout out to the rental agent, (Ms Smith), she definitely answered all my questions and some I didn't know I had.
Peter S.
4 out of 5
10/24/2025
Super efficient. In and out in an hour was quit amazing ????
Candace A.
5 out of 5
10/24/2025
Very smooth appointment and quick turn around. Thanks
Sheila J.
5 out of 5
10/24/2025
Quick and efficient
William E.
5 out of 5
10/24/2025
very satisfied especially with Jeremy Beck!
Brenda L.
4 out of 5
10/24/2025
Jeremy was outstanding! He was knowledgeable and professional. As a woman customer, I appreciate a service professional who takes the time to make sure I understand what is needed for my vehicle and not in a condescending manner. My regular service professional was absent during this visit so it is good to know another person meets my standards.

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