Service Center

Real Reviews From Verified Customers

Kathy S.
5 out of 5
6/17/2026
I love my 2022 Rav4. I hope it’s my last car. I’m 71 now and don’t plan to buy another. I love ther service dept. Always friendly and get me in and out in a reasonable time. ????
Jeffery R.
5 out of 5
6/17/2026
Heather did an excellent job! Thank you
Randy B.
5 out of 5
6/16/2026
Everything was great, as usual, thanks
April T.
1 out of 5
6/16/2026
I was very upset when I got mycar and found a cigarette, but in her floorboard and ashes on her door. We do not smoke! It was not in there before dropping off. Plus, I got a picture of it. Also upset at the video that they had sent me, went in for an oil change, and they had taken all four tires off and did not tell me until they put all four tires back on that I needed a tire rotation. All four tires taken off for no reason, no tire rotation then wanted to charge me for one at the end but told me it was time to check out. handed me the paper and I left. Totally confused. Not happy at all or satisfied with Toyota Of Gastonia.
Dolores G.
4 out of 5
6/16/2026
????...okay
Frank E.
4 out of 5
6/16/2026
Yes....everything was fine.
Mary F.
5 out of 5
6/16/2026
She is a real "keeper.". You are fortunate to have her as your employee
Justin C.
5 out of 5
6/16/2026
These folks always take care of me! Always!
Betty M.
4 out of 5
6/16/2026
Heather as always been exceptional to work with. She is kind and knows what she is doing!
Preston R.
5 out of 5
6/16/2026
John kept me informed on the things being done on my vehicle. He was very professional the way he went about his job.
David G.
1 out of 5
6/16/2026
Over $100 for a set of front wiper blades was a surprise to me. The tech also put the wrong oil change interval sticker on my windshield. Not a great experience
Brenda O.
4 out of 5
6/15/2026
He was pleasant and fast with check in/out.
Paula D.
5 out of 5
6/15/2026
Eddie was very helpful. Thank you
Alex V.
4 out of 5
6/15/2026
Under budget, great service. The team didn’t try to upsell any services, it was great honest business. I think they filled my windshield washer fluid too!
Charles G.
4 out of 5
6/15/2026
Angel was very polite and friendly. He did what I requested be done to my vehicle.
Pam M.
5 out of 5
6/15/2026
He was a pleasure, very kind and courteous.
Richard B.
4 out of 5
6/15/2026
Fastest cheapest most thorough service I have gotten from a dealership
George I.
5 out of 5
6/14/2026
Mr.Kc is a very good customer service Rep Of TOYOTA and for me Thank you Mr.KC
John Joseph.
4 out of 5
6/14/2026
Awesomwe service from toyota of gastonia
Niyah G.
5 out of 5
6/14/2026
Montreko was so great! He made the process quick, easy, and was very polite. I will definitely recommend Toyota of Gastonia to others!

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