Toyota of Gastonia the best car dealership I’ve ever dealt with they’re very friendly family oriented, and thorough. Thank you for your service.
I took my car for new tires and an alignment several weeks ago. My front suspension had been mailing noise. Today they tell me the redone the alignment. I feel as if it wasn’t done properly the first time and the service department isn’t willing to admit to their wrong. I am not sure if let alone if I would have cause more damage and even still is there damage now that no one is reporting.
I am very happy with the service and attention received
Horrible , had to come back because one of the mechanics left the oil drain plug loose !!!!! Lost a substantial amount of oil
I have nothing at this time to really say I love Joshua he was so great and very Pine patient very professional and really helped us to try to get the problem solved with everything seem to be okay the car has a mind of its own and when it goes into see what's going on it's like going to a doctor symptoms all gone how weird but Joshua understood and we understood what he was coming from too something that's just happens and I hope it's the situation not the car becoming a real problem thank you once again.
What is the point of an appointment when you wait for an oil change for 4 hours?!
I like that they put a smiley face on my reminder sticker. That’s pretty cash money of them.
Why is it an appointment based system if it always takes forever for your car to be serviced. I don’t seem to understand the disconnect.
Heather was great. Using these surveys to rate her performance are outdated and ridiculous. She doesn't control what goes on in the shop and to toe her to that experience is unfair.
Friendly professional service! Well pleased with Toyota of Gastonia.
Thank you
Service very professional and efficient
Very good service from Eddie.
Ii feel highly appreciate it for the service provided to me. Mr. Odom customer service was way beyond my expectations .thank you so much!
Professional, courteous and timely. Welcoming and knowledgeable. Very friendly and cost effective.
The experience was a little bumpy at first but your manager worked it all out to my satisfaction. Thank you. I will continue to be a customer.
Gaddy was very helpful and knowledgeable about helping me attain a new battery! I look forward to working with him in the future!! Thank you for the smile and wonderful personality!!
Thanks
Lyn DI
Eddie was super understanding and explained everything to me! Not gonna lie kinda felt like we were besties even if it was just for a moment! He was so nice and understood my concerns! Even after I kept changing my mind!
Always a great experience
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