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Real Reviews From Verified Customers

Service Center Review Summary

5 star 3143 reviews 65%
4 star 989 reviews 20%
3 star 135 reviews 3%
2 star 256 reviews 5%
1 star 306 reviews 6%
Review Us
Nennie W.
2 out of 5
10/11/2025
No u not this company is sorry
Roger T.
5 out of 5
10/10/2025
Josh and the Service Team were Great!
Brian G.
5 out of 5
10/10/2025
Thanks for your friendly service and courtesy
Linda M.
5 out of 5
10/10/2025
I was pleased with my service and wait time.
William W.
5 out of 5
10/10/2025
Very quick service. Thanks
Josef D.
1 out of 5
10/10/2025
My car wasn’t in your service department for 10 minutes when I received a request to allow your company to purchase my car to sell me a new car which I don’t need. An hour later I was told the front and rear brakes need to be replaced immediately (an additional $1,400+. All I wanted was a transmission drain and fill
Olivia D.
5 out of 5
10/10/2025
Thank You So Much! I Love My Toyota Dealership. They are Very Nice. THEY DO A Perfect Job.????????????
George W.
5 out of 5
10/10/2025
Great customer service!
Omeros H.
5 out of 5
10/10/2025
Seems like a nice young man. I wish him well in his career at Toyota!
Giulianna B.
5 out of 5
10/10/2025
Thank you
David C.
5 out of 5
10/10/2025
Very smooth process and staff is very customer oriented.
Deborah W.
4 out of 5
10/9/2025
This is my second experience with your business and I’m so satisfied with your service. Eddie listens to my issues and makes sure they are all addressed and your service team is exceptional!
Thomas H.
5 out of 5
10/9/2025
Very well satisfied.
Micheal S.
5 out of 5
10/9/2025
Karsen did a great job explaining what needed to be done. It was great with all the follow up.
Joseph N.
4 out of 5
10/9/2025
Though there was additional work to be done, my car was ready when promised. Good job.
Lucille G.
5 out of 5
10/9/2025
She was very nice.
Barbara B.
5 out of 5
10/8/2025
Toyota of Gastonia has always helped me with servicing my various Toyota or Lexus vehicles for the last 17 years and each time with knowledgeable employees and we have always been very satisfied with their service.
Harry P.
4 out of 5
10/8/2025
I had A plus service and Maverick gave great service also!!
Charles G.
5 out of 5
10/8/2025
Josh made me feel like a VIP.
Warren B.
5 out of 5
10/8/2025
Vehicle looks great. Great service!!

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