Heather is a super service advisor????
Going to take 3 trips to fix a headlight
I always feel very taken care of at Toyota if Gastonia. I travel in from charlotte because I trust everyone and know that they will be honest and reliable.
Kevin Murray and staff were very friendly and helpful. They were fast and thorough. Thank you for making this a pleasant experience.
I asked if my fuses could be checked because one thing was not working. I was told it would be a $155 diagnostic fee. That seems outrageous to me. It seems like they could've opened the fuse box and check to see if one of them was bad and replaced it for much less than that. Now if it wasn't a fuse and they had to dig deeper, I could see the diagnostic fee, but this was too much.
I never got to see my service advisor. I asked to have a plastic piece under the car to be secured. The request was documented on the work order, however, I still can see the screw holes from the side of my car. The technician stated some were missing but the rest are secure.
As usual excellent service thank you guys for everything
Mr Montreko Gaddy is a very great person ????
Service was completed efficiently and I was told about important issues
Checked in with no problems. Tech. Inspected and rotated tired
Kevin and the service technician were very thorough with the assessment of my vehicle, and even though the diagnosis given wasn't what I had hoped to hear, I appreciate the effort put forth and the candor expressed.
Thanks, guys!
Marlayna T
Thank you for getting my car done in a timely manner so I could be out in time for my appointment!!
I was well satisfied with the service. Thank you.
Montreko has always been great and I will only use him as my advisor
Vehicle service was fast and good customer service
I always have to wait and people will leave after me. When they got there after me.
Im satisfied with the oil change not satisfied seeing the breakdown on the last page,and it stating 20 percent off and a top off of gas per service manager, well I never received that.
Fast service I plan to come back for my next oil change
Excellent service ! I don’t
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