While numerous service managers stood in the office, I had to stand and wait an extended time to check in. And despite having an appointment, my oil change took 1.5 hours. Far too long and what’s the use of having an appointment? Overall worst experience todate with your service department
Very friendly and professional
Did not fully understand all the service done on my vehicle. I will come by to talk about the service.
Everyone works hard and does a great job at this dealership. I'm always happy with the service thank you.
very nice experience fast service friendly and courtesy. will be back with any other problems thanks very much.
Took far too long for an oil change. With an appointment, it was still 1.5 hours.
Eddie helped me when I first called yesterday and Josh took over today. My issue was resolved and fixed in a very timely manner. I was kept informed every step of the way. I am so satisfied with the service and personal care I have received here since moving to NC from Arkansas in August. Thank you Eddie and Josh!!
Great experience from everyone
April did an excellent job in keeping me informed on the work of my Highlander.
We appreciated the way Kevin listened to our problem. We we’re very pleased with the resolution.
Y’all scratch all 4 rims on my car they were brand new and had no scratches. told me they’d do something about it Friday
Great team y’all have just need options to save money on maintenance for vehicles
April Calvert is such a wonderful addition to your team. She is friendly, focused, knowledgeable, understanding, and takes her time with each customer. I love how she informs you every step of the way. I will always come to this dealership now because of my positive experience with April and the service management, and we can’t forget the most important part the mechanic’s. Thank you Paula A
Mr Gaddy is always friendly and helpful and I don’t ever feel like he’s trying to get over on me being a woman as some has in the past telling me that I need to purchase all kind of things that not really necessary or needed. He always takes care of me and gives me the best advice. He treats me like family.
April was outstanding from start to end. She was in constant communication with me and was a joy to work with.
Great information from the Tech and he responded to my questions. Very satisfied!
April was very nice and helpful!
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