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Real Reviews From Verified Customers

Service Center Review Summary

5 star 3143 reviews 65%
4 star 989 reviews 20%
3 star 135 reviews 3%
2 star 256 reviews 5%
1 star 306 reviews 6%
Review Us
Betty M.
4 out of 5
11/2/2025
Heather is very professional and knows her job. I couldn’t have asked for a better representative of Toyota.
Nurian D.
4 out of 5
11/1/2025
We are thankful that the bill was a lot less than the estimate.
Nikki T.
5 out of 5
11/1/2025
He was very friendly and communicated throughout my wait about the needs of my vehicle! Great service!
Jun G.
5 out of 5
11/1/2025
Thank you! Excellent job!????
Sandra W.
4 out of 5
11/1/2025
Eddie did a great job today. He took care of what I asked for & didn't try to push me into other services that I didn't need. He was friendly & respectful. He assisted me with my mobility issues by making my vehicle easily accessible after it was complete.
Clifford P.
5 out of 5
11/1/2025
Always a great experience I trust all my vehicle care to the service team at Toyota of Gastonia
Thomas M.
5 out of 5
11/1/2025
Excellent service thank you
Barbara M.
5 out of 5
10/31/2025
Good service
Juliana P.
5 out of 5
10/31/2025
Kept me informed and had great customer service.
Bernice B.
5 out of 5
10/31/2025
Well done!
Huy L.
5 out of 5
10/31/2025
good service
Steven L.
5 out of 5
10/31/2025
Job well done,good experience
Chad M.
5 out of 5
10/31/2025
Kevin was outstanding. He took the time to find and correct a shudder I've had since purchase that 3 other techs could not. He saved you a repeat purchase.
Marijo S.
5 out of 5
10/31/2025
Maverick was great. He was pleasant, and very helpful - answering all my questions. Thank you, Maverick
David P.
2 out of 5
10/31/2025
Push too many services that are not needed at current time. Wish you would focus on services I ask to be done
Pamela W.
5 out of 5
10/30/2025
You are welcome. That being said I never saw Joshua at the service appointment it was someone else that helped us
Steven S.
5 out of 5
10/30/2025
Great service. A pleasure to work with.
Juan V.
5 out of 5
10/30/2025
Great service!
Rosalind B.
3 out of 5
10/30/2025
Today, I didn't have to wait like before.
Carolyn S.
5 out of 5
10/30/2025
Always a positive experience at Toyota of Gastonia

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