Service Center

Real Reviews From Verified Customers

Broderick R.
5 out of 5
5/16/2026
Montreko Gaddy is very knowledgeable and caring about the customer and always take good care of the customer like we are family.
Carolyn H.
4 out of 5
5/16/2026
Joshua Huffam was very nice person with a willing spirit to help u as a customer and he was was so helpful to me and assisted me with important information and handle my service very professional and he had a very kind heart I am requesting for him to continue to be my service advisor here out and thank you so much for making sure I get treated fairly as me being a lady.
Annette B.
5 out of 5
5/16/2026
Angel was very helpful from the time I drove in until the time I drove out. Thank you
David N.
1 out of 5
5/16/2026
I’m going to bring my car back up there be this not right. I will be call Monday to set it back up.
Wayne M.
5 out of 5
5/15/2026
The service was efficient and friendly
Leslie R.
5 out of 5
5/15/2026
Very pleased with GM Mr. Kaye and Especially Byran Barcon he kept me updated and took care of me every step of the process I couldn't have asked for better service ty all for the service
Tammy R.
1 out of 5
5/15/2026
Take too long was there 2 hr
Carlos A.
5 out of 5
5/15/2026
The service was very professional.
Shelia M.
5 out of 5
5/15/2026
Very professional
Leslie B.
5 out of 5
5/15/2026
Everything went smoothly and Joshua was a great help with some extra questions I had this visit. Thanks for great service as always.
Neil S.
5 out of 5
5/15/2026
Kevin did a great job explaining the issue with my RAV. Very friendly, professional and knowledgeable.
Kimberly B.
4 out of 5
5/14/2026
Montreko is always kind and attentive. I was unable to find an appt online for him as the service provider, but he greeted me with a smile and by name. He looked up what I needed quickly and I was able to get service in a timely manner.
Heather G.
4 out of 5
5/14/2026
I came for a state inspection, and I was out in less time than they predicted. I was very pleased.
Emilio N.
5 out of 5
5/14/2026
It was a good experience
Jennifer K.
4 out of 5
5/14/2026
Is it possible to do something about the T? V in the waiting area, it has had a blue tinted screen for at least the last year and areas to do work or have outlets.Accessible would be very appreciated
Eleny K.
5 out of 5
5/14/2026
Karsen was professional & thorough. He actually showed me & explained everything about what turned out to be a non-issue!
Renee S.
5 out of 5
5/14/2026
Always have great service at Toyota Gastonia. Everyone is always nice and courteous. They do a great job.
John H.
4 out of 5
5/13/2026
Was done in less than an hour .
Revonda C.
5 out of 5
5/13/2026
I am always pleased with customer service I receive from the service department. I appreciate the text message updates I receive while I am waiting for service to be completed. I do not trust my vehicle with anyone else except Toyota of Gastonia.
Anahi C.
5 out of 5
5/13/2026
He’s great, I always have a great experience. He will always make you feel welcomed.

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