Karsen was awesome! He helped me with all the questions.
I was completely satisfied with my car servive.Thank you Montréal Gaddy and Brian for everything.
He was very thorough, and showed personal interest. He also explained everthing very well.
The Service was great Thank You MR.Montreko.
KC is wonderful. He kept assuring me that he would take care of my issue. Don't ever let him go. He is my hero!!
My safety recall issue is not fix and its happened 1 time while i am driving and breaks stop working i change the vacum pressure pump which was unbranded its not from Toyota and i am still worried about that not happen again .
I was happy when Toyota call me about safety recall issue and i was satisfied that Toyota's put orginal breakn presser pumps But when i left my car to toyta dealer to change the break pressure pump which they make me appointment for that but they dont change it
I am not feel comfortable to deive the vehicle.
It was really nice dealing with Montreko Gaddy! He did great job! Also I would like to give a shout out to Angela! When Montreko was at lunch Angela was very helpful!! Great customer service! It’s always nice seeing Colby! Colby is always friendly and great with customers! That’s one of the reasons I continue getting my Toyota service at that dealership because the people are always friendly and helpful! Please let Montreko, Angela and Colby know how much I appreciate their friendliness and helpfulness!
Thank’s
John C
So, when one follows the Toyota method, the regression of the Bluetooth issue and the remote start issues should be reported and escalated to Toyota as a customer satisfaction issue and followed up with Toyota Field and the customer. Please remember this vehicle costs over $42,000!
My service advisor Karsen Wells was awesome and very accommodating. I showed up with no appointment to have my oil changed and brakes checked. I needed new brakes they did it all in a timely manner and kept me informed of progress. I am very satisfied with my service
Vehicle was ready later than promised by Service Representative, technician failed to tighten lug nuts on left rear wheel properly. As a result the tech had to come out to my house to tighten them and check the other wheels. I expect better from a dealership!
Maverick was great! Super helpful. He deserves a raise!
First time meeting him and he was nice and helpful to get me out as quick as possible.
I have been coming to Toyota Gastonia since 1996.
and have never had any problems with the service
department.
Gary G
Service was great. The only thing I do not appreciate is whoever service my car unplugged my cameras
Everything was done in timely manner. Staff was very nice and pleasant.
Loading...
Service Center Directions
Service Center Appointment
Service Center Recommended Dealers
Service Center Apt Thanks
Service Center How It Works
Service Center Review Sort
Social