Thanks for a job well done
Heather is so sweet and always takes care of me and mine!
Brian the service manager made sure I was highly taken care of today for my routine oil change! Thanks for being an awesome Toyota Manager.
Great job in a short time. Nice workers.
Very good experience with KC. Great customer service!
Came in with 2 issues along with 20k service. One I was told didn’t have a solution to the constant loss of blue tooth connection to my phone and the other they forgot to write down to address. Then was brought to my truck outside in the cold when Karsen gave a half assed idea how to fix the rattling noise from my speaker.
Excellent service very helpful with upcoming repairs
Very Good Service, and Thank You
Robert D Johnson 01/29/2026
The only issue that occurred was not Maverick’s fault, and he has already set it up to get that rectified. This is a carryover problem from when I purchased the vehicle that he has tried to navigate well. Everything that Maverick himself was responsible for I’m very happy with.
The service department has always given me and my wife
the best service possible. That’s why I have been a customer since 1996!!!
I loved scheduling with Heather! She’s kind and effortless. I’m happy she’s at the helm :)
Heather was very helpful explaining the repairs my car needed.
KC is the best of the best
The repairs cost more than the truck was worth. I ended up selling it to the man interested in it.
I barely got to read my book I brought in before I got word that my car had been serviced! Thanks to the team for being there on a cold day and taking good and quick care of me and my vehicle!
Didn’t get a multi inspection
Wrong car in video
Basically paid $80 for an oil change
Going back to hickory
Mr. Odom was very professional and helpful
Multiple visits here in 4+ months of trying to get my brakes to stop squealing and how to repair them and this visit was told my calipers seized up and my truck was undriveable. The only reason I brought my truck here this time was because I was told it was front brakes which were under warranty because of “lifetime brakes”. If I had known now it was rear brakes and the unfortunate events that followed I wouldn’t have ever brought my truck there. Terrible experience. Enormously costly. Zero stars. Won’t recommend
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