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Real Reviews From Verified Customers

Service Center Review Summary

5 star 3244 reviews 65%
4 star 1025 reviews 20%
3 star 136 reviews 3%
2 star 273 reviews 5%
1 star 326 reviews 7%
Review Us
Shirley S.
5 out of 5
4/3/2026
Very good buying and service experience. Will recommend to family and friends.
Kerry F.
5 out of 5
4/3/2026
Yes Montreka did a great job at letting me feel satisfied. I appreciate that very much.
Alyssa S.
5 out of 5
4/3/2026
Eddie was great! It’s unfortunate that the service took 3 hours but Eddie was very communicative and made the entire process much easier.
Joan P.
5 out of 5
4/3/2026
Great experience!
William M.
5 out of 5
4/3/2026
Awesome job as always. Thank you!
Yuneski N.
5 out of 5
4/3/2026
John provided great customer service in assisting my needs for an emergency situation. Thank You
Donald F.
5 out of 5
4/3/2026
Kevin did a great job
Jennie H.
5 out of 5
4/2/2026
5 stars
Scarlett D.
5 out of 5
4/2/2026
She is the best! Trustworthy, professional, helpful and kind!
Clyde B.
5 out of 5
4/2/2026
Good service
Walter L.
5 out of 5
4/2/2026
Outstanding service and communication as always!
Kimberly G.
5 out of 5
4/2/2026
The team there at Toyota Gastonia does a fantastic job!
Jenny P.
4 out of 5
4/2/2026
Josh was great. He handled the mess ups by the body shop well.
Anthony B.
5 out of 5
4/2/2026
First time dealing with employee. Friendly, seems to be knowledgeable and customer focused. I will be back!
Daniel F.
5 out of 5
4/1/2026
John was great! Thumbs up!
Mark C.
5 out of 5
4/1/2026
Heather Zegarzewski was great. When I return for my next scheduled service I will ask for her. She's very thoughtful and great at her job, and I really appreciate that.
Angela J.
5 out of 5
4/1/2026
Very good customer service
April F.
5 out of 5
4/1/2026
Karsen was awesome! Kept me updated on the progress of my car and helped me get into a rental when my car had to be at the dealership overnight. No complaints here.
Dennis M.
5 out of 5
4/1/2026
Great service!
Floyd H.
4 out of 5
4/1/2026
Everything went well, no problems

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